- Administration
- User management
- Manage user accounts in my organization
Manage user accounts in my organization
Learn how to manage user accounts in your organization via the web app.
What does it mean to manage user accounts?
As an administrator, you may be called upon to help your users with their SafetyCulture accounts from time to time. With SafetyCulture, you can perform a range of tasks via the web app to assist your users in the field, such as removing registered devices, customizing account notification settings, and resetting account passwords.
Manage a user account
Click your organization name on the lower-left corner of the page and select Users.
Click the user's name.
On this page, you have the option to view and manage the account in the following tabs:
User settings: Edit the user's seat type, permission set, name, email, account time zone, and password. Please note that if a user is a part of multiple organizations, you won't be able to edit their email or password.
Credentials: View the user's credentials and upload new ones. Each user can also view, upload, and delete credentials for themselves via their own profile settings.
Training: View progress and certificates for training courses assigned to the user. Each user can also view their own training progress and certificates via their own profile settings.
Notifications: Edit the user's notification settings.
Devices: View and remove devices registered to the user's account.
Templates: View which templates the user can access and the access level over each template.
Groups: View which groups the user is a part of.
Sites: View which sites the user is a member of. This tab is only visible to users with the "Site management" permission.
Bulk manage user accounts
Click your organization name on the lower-left corner of the page and select Users.
Check the boxes on the left-hand side of the users' names.
At the bottom of the page, click Edit and update one of the following options for the users:
Time zone: Select the time zone you want to update to and click Edit.
Permission set: Select the permission set you want to change to and click Update.
Seat type: Select the seat type you want to change to and click Confirm.
Group membership: Select the groups you want to add the users to and click Save.
Site membership: Select the sites you want to add the users to and click Save.
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