Last updated:

Switch between organizations

Learn how to switch between organizations via the web app and the mobile app.

What does it mean to switch organizations?

At SafetyCulture, we understand that many customers strategically divide their usage across multiple organizations to manage their expansive teams and contractors efficiently. It's a smart approach, but we recognize the inconvenience of having to create new logins, each with a different email address.

To solve this problem, we're unifying the experience by allowing each user to be part of multiple organizations at once, using the same email address and password. This means that once you've logged in on either the web app or mobile app, you can easily switch between the different organizations you're part of depending on your work for the day.

For the best experience when switching between organizations, we recommend using SafetyCulture mobile app version 24.04 or above.

Switch organization

  1. Log in to the web app.

  2. On the upper-left corner of the page, click image and select the organization you want to switch to. Switch from one organization to another via the web app.

  3. If you haven't logged in using password or single sign-on (SSO) for a while, you may be prompted to log in again when you switch to another organization.

  1. Open the mobile app.

  2. Tap Assets gallery view iconMore at the lower-right corner of your screen.

  3. Tap image at the top of your screen, next to the organization name. INLINES.EMBEDDED_ENTRY

  4. In the pop-up menu, select the organization you want to switch to.

  5. If you haven't logged in using password or single sign-on (SSO) for a while, you may be prompted to log in again when you switch to another organization.

Please note that opening multiple browser windows in different organizations on the web app is not supported.

If you want to use the web app in different organizations simultaneously, you can open them in separate browser sessions. Either use multiple browsers or switch between your primary and incognito windows.

Limitations

  • Switching between organizations is not available while offline.

  • Changes to user profile settings, including profile name, time zone, and language preference, are saved separately in each organization you're a part of.

  • If you're an administrator, account email and password for users who are in multiple organizations can't be edited. However, you can help users change their password by sending password reset emails.

  • If you want to set up integrations using Zapier, please contact our customer support team for assistance in manually selecting which SafetyCulture organization to connect from.

  • If you need to authenticate the SafetyCulture connector in Power BI, you can only use the API token method to authenticate.

Need more help?
In this article