- Administration
- User management
- Change the seat type for users
Change the seat type for users
Learn how to change the seat type for users via the web app.
Why change a user's seat type?
We understand that in an organization, each team member has different responsibilities and tasks. To help organizations optimize their spending when it comes to using SafetyCulture, we offer three different seat types at varying price points:
Full seats
Lite seats
Free seats
This means that you only need to pay for the specific job requirements of each team member, ensuring that your investment in SafetyCulture is cost-effective and tailored to your needs.
Take note
You can't downgrade yourself to a free seat. If you want to downgrade your seat type, contact any user in your organization with the "Platform management: Users" permission for assistance.
If your organization doesn’t have any full seats available, you’ll need the “Platform management: Billing” permission to upgrade users to full seats. You will be billed a pro-rated amount for each user you upgrade to a full seat.
Change a user's seat type
Click your organization name on the lower-left corner of the page and select Users.
Click the user.
On the "User settings" tab, click Downgrade to free seat if the user is in a full seat or Upgrade to full seat if the user is in a free seat in the "Full seat" or "Free seat" box.
In the pop-up window, select Downgrade to free seat or Upgrade to full seat accordingly. Once updated, the user's permission set will also be updated to the default permission set for the seat type.
Bulk change users' seat types
Click your organization name on the lower-left corner of the page and select Users.
Check the boxes on the left-hand side of the users' names.
On the bottom of the page, click Edit and select
Seat type.In the pop-up window, select the seat type you want to change the users' seats to and click Confirm. Once updated, the users' permission sets will also be updated to the default permission set for the seat type.
Change a user's seat type to a lite seat
Click your organization name on the lower-left corner of the page and select Users.
Click the user.
On the "User settings" tab, click Change seat type.
In the pop-up window, select Lite from the dropdown menu.
Click Confirm. Once updated, the user's permission set will also be updated to the default permission set for lite seats.
Please note that the lite seat option is currently in Early Access as part of the Training feature. If you would like to sign up for Early Access, please register your interest and our team will contact you.
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