- Using SafetyCulture
- Analytics
- What is Analytics?
What is Analytics?
Gain an overview of the Analytics feature in SafetyCulture.
The article outlines the functionalities of the new Analytics experience, which is currently in Early Access. If you have any feedback about the new Analytics experience, we'd love to hear them from you.
If you want to view analytics for the Training feature, learn more about the performance dashboard.
What is Analytics?
The Analytics feature allows you to view and analyze the data your team captures in SafetyCulture. You can create customizable dashboards, enabling you to make sense of your data to identify improvement opportunities and isolate trends.
With Analytics, you can create customized dashboards to effectively share relevant data across your organization. Within each dashboard, you can tailor the charts shown to help your team cut through the noise and quickly gain an understanding of key data sets.
Data visualization options
Dashboards
Once a dashboard is created and shared, it becomes available on the Analytics page. Each dashboard can contain multiple charts, which can be used to focus on a particular area of interest.
Charts
Analytics charts can be configured to ensure that only relevant data is shared with your audience. There are multiple data visualization options available to allow you to convey your organization's data in the most suitable way.
Metrics
A metric is the measurement or calculation of data that's selected for a chart, such as inspection durations or the number of actions.
Metric | Description |
|---|---|
Actions | The number of actions created in the chosen period. |
Action completion rate | The percentage of actions completed or moved to a closed status in the chosen period. For an accurate reflection of the completion rate, we recommend that you filter the chart by all your action statuses. |
Inspections | The number of inspections created in the chosen period. |
Average duration | The average (arithmetic mean) duration of inspections conducted in the chosen period, denoted in hours and minutes. Inspections without a recorded duration are excluded. |
Average score | The average (arithmetic mean) score of inspections conducted in the chosen period, as a percentage. Inspections without a recorded score are excluded. |
Flagged responses | The number of flagged responses from inspections conducted in the chosen period. |
Flagged rate | The number of inspections with flagged responses as a percentage of the total inspections conducted in the chosen period. |
Inspection completion rate | The percentage of inspections, including any archived inspections, completed in the chosen period. For an accurate reflection of the completion rate, we recommend that you filter charts by the "Completed" and "Incomplete" statuses. |
Issues (Count) | The number of issues created in the chosen period. |
Scheduled inspections (Count) | The number of scheduled inspections in the chosen period. |
Attributes
An attribute is an element by which you can breakdown your metric to gain more insights. Attributes, such as inspection date, can be selected to group metrics in different ways.
Attribute | Description |
|---|---|
Site | The site of an inspection, action, or issue. |
Area | The area of an inspection, action, or issue. |
Region | The region of an inspection, action, or issue. |
State | The state of an inspection, action, or issue. |
Country | The country of an inspection, action, or issue. |
Date created | The creation date of an action or issue. |
Date conducted | The start date of an inspection. |
Category | The category of an issue. |
Priority | The priority of an action or issue. |
Status | The status of an inspection, action, or issue. |
Template | The template used to conduct an inspection. |
Last editor | The last user who edited an inspection. |
Owner | The owner of an inspection. This is usually the user who started the inspection. |
Question | The selected question from an inspection. This requires you to select the specific question. |
Asset | The asset of an inspection or action. |
Filters
A filter allows you to dive deeper into specific topics by limiting which data sets are shown. For example, the date filter can be used to focus on data from a specific date range.
Dashboard filters
Filter | Description |
|---|---|
Date filter | The date range to filter data by. |
Priority | The priority of the action or issue. |
Site | The site or level to filter data by. |
Group | The group to filter data by. Depending on the metric that you've selected for a chart, the filter may work differently: Inspections: Filters based on the author. If multiple users have edited an inspection, the inspections are shown based on the last person who edited it if they’re in the group you’re filtering by. Actions and Schedules: Filters based on assignees. This works for both assigned to groups and individual users, where users in the group you’re filtering by will also be displayed. Issues: Filters based on issue assignees, where issues assigned to users in the group you're filtering by will be displayed. |
Chart filters
Filter | Description |
|---|---|
Category | The category of the issue. |
Priority | The priority of the action or issue. |
Status | The completion status of the inspection, action, or issue. |
Template | The template used to conduct the inspections. |
Asset | The asset of an inspection or action. |
Dashboard sharing
Once you've configured your analytics dashboard to suit your use case, you can selectively share it with groups or give everyone in your organization visibility. Simply click Share while viewing your dashboard and selecting the relevant groups.
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