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What is Analytics?

Gain an overview of the Analytics feature in SafetyCulture.

The article outlines the functionalities of the new Analytics experience, which is currently in Early Access. If you have any feedback about the new Analytics experience, we'd love to hear them from you.

If you want to view analytics for the Training feature, learn more about the performance dashboard.

What is Analytics?

The Analytics feature allows you to view and analyze the data your team captures in SafetyCulture. You can create customizable dashboards, enabling you to make sense of your data to identify improvement opportunities and isolate trends.

Customizable charts on the web app.

With Analytics, you can create customized dashboards to effectively share relevant data across your organization. Within each dashboard, you can tailor the charts shown to help your team cut through the noise and quickly gain an understanding of key data sets.

Data visualization options

Dashboards

Once a dashboard is created and shared, it becomes available on the Analytics page. Each dashboard can contain multiple charts, which can be used to focus on a particular area of interest.

The main page for the new Analytics experience on the web app.

Charts

Analytics charts can be configured to ensure that only relevant data is shared with your audience. There are multiple data visualization options available to allow you to convey your organization's data in the most suitable way.

Change the chart type for an Analytics report chart via the web app.

Metrics

metric is the measurement or calculation of data that's selected for a chart, such as inspection durations or the number of actions.

Metric

Description

Actions

The number of actions created in the chosen period.

Action completion rate

The percentage of actions completed or moved to a closed status in the chosen period.

For an accurate reflection of the completion rate, we recommend that you filter the chart by all your action statuses.

Inspections

The number of inspections created in the chosen period.

Average duration

The average (arithmetic mean) duration of inspections conducted in the chosen period, denoted in hours and minutes. Inspections without a recorded duration are excluded.

Average score

The average (arithmetic mean) score of inspections conducted in the chosen period, as a percentage. Inspections without a recorded score are excluded.

Flagged responses

The number of flagged responses from inspections conducted in the chosen period.

Flagged rate

The number of inspections with flagged responses as a percentage of the total inspections conducted in the chosen period.

Inspection completion rate

The percentage of inspections, including any archived inspections, completed in the chosen period.

For an accurate reflection of the completion rate, we recommend that you filter charts by the "Completed" and "Incomplete" statuses.

Issues (Count)

The number of issues created in the chosen period.

Scheduled inspections (Count)

The number of scheduled inspections in the chosen period.

Attributes

An attribute is an element by which you can breakdown your metric to gain more insights. Attributes, such as inspection date, can be selected to group metrics in different ways.

Attribute

Description

Site

The site of an inspection, action, or issue.

Area

The area of an inspection, action, or issue.

Region

The region of an inspection, action, or issue.

State

The state of an inspection, action, or issue.

Country

The country of an inspection, action, or issue.

Date created

The creation date of an action or issue.

Date conducted

The start date of an inspection.

Category

The category of an issue.

Priority

The priority of an action or issue.

Status

The status of an inspection, action, or issue.

Template

The template used to conduct an inspection.

Last editor

The last user who edited an inspection.

Owner

The owner of an inspection. This is usually the user who started the inspection.

Question

The selected question from an inspection. This requires you to select the specific question.

Asset

The asset of an inspection or action.

Filters

filter allows you to dive deeper into specific topics by limiting which data sets are shown. For example, the date filter can be used to focus on data from a specific date range.

Dashboard filters

Filter

Description

Date filter

The date range to filter data by.

Priority

The priority of the action or issue.

Site

The site or level to filter data by.

Chart filters

Filter

Description

Category

The category of the issue.

Priority

The priority of the action or issue.

Status

The completion status of the inspection, action, or issue.

Template

The template used to conduct the inspections.

Asset

The asset of an inspection or action.

Dashboard sharing

Once you've configured your analytics dashboard to suit your use case, you can selectively share it with groups or give everyone in your organization visibility. Simply click Share while viewing your dashboard and selecting the relevant groups.

Share an Analytics dashboard via the web app.

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