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Set multiple-choice flagged responses

Learn how to set multiple-choice responses as flagged responses via the web app and the mobile app.

Why set multiple-choice responses as flagged?

Setting multiple-choice responses as flagged is an excellent way to flag which areas in your organization need to be improved. You can set up your template to trigger flagged responses to require actions or evidence to identify areas of interest in your inspection workflows and mark them for tracking.

Take note

  • You can set multiple-choice flagged responses in the two following ways:

    • Custom response sets (recommended): Each response in a custom response set, not including Global Response Sets, can be marked as flagged. Changes apply to all questions that use the custom response set.

    • Questions: Flagged responses can be set at the question level, overriding any existing flagged responses from a custom response set. Changes made only apply to the specific question.

Published changes made to templates only apply to new inspections moving forward.

Set up a custom response set's flagged responses

  1. Log in to the web app.

  2. Select Templates from the menu on the left-hand side.

  3. Click the template and select Edit template in the side panel.

  4. Select any question and click image on the right-hand side, under "Type of response".

  5. Click image on the right-hand side of the custom response set.

  6. In the side panel on the right-hand side, click and mark responses as flagged accordingly.

  7. Click Save and apply.

  8. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap Inspections at the bottom of your screen.

  3. Select Templates at the top of your screen.

  4. Tap the template and select Edit iconEdit template from the pop-up options.

  5. Select any question and tap image below the question.

  6. Tap image on the right-hand side of the custom response set.

  7. Tap and mark responses as flagged accordingly.

  8. Tap Save and apply.

  9. Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap Inspections at the bottom of your screen.

  3. Select Templates at the top of your screen.

  4. Tap the template and select Edit iconEdit template from the pop-up options.

  5. Select any question and tap image on the right-hand side, under "Type of response".

  6. Tap image on the right-hand side of the custom response set.

  7. In the side panel on the right-hand side, tap and mark responses as flagged accordingly.

  8. Tap Save and apply.

  9. Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

Set up a question's flagged responses

  1. Log in to the web app.

  2. Select Templates from the menu on the left-hand side.

  3. Click the template and select Edit template in the side panel.

  4. Select the multiple-choice question.

  5. Check Flagged responses below the question label. The "Use default flagged responses" checkbox needs to be unchecked before you can select specific responses. If the question already has flagged responses from the custom response set, uncheck the box and then recheck it.

  6. Mark responses as flagged accordingly.

  7. Click Apply to this question.

  8. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap Inspections at the bottom of your screen.

  3. Select Templates at the top of your screen.

  4. Tap the template and select Edit iconEdit template from the pop-up options.

  5. Select the multiple-choice question.

  6. Tap image at the lower-right of the question and check Flagged responses. The "Use default flagged responses" checkbox needs to be unchecked before you can select specific responses. If the question already has flagged responses from the custom response set, uncheck the box, and then recheck it.

  7. Mark responses as flagged accordingly.

  8. Tap Apply to this question.

  9. Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap Inspections at the bottom of your screen.

  3. Select Templates at the top of your screen.

  4. Tap the template and select Edit iconEdit template from the pop-up options.

  5. Select the multiple-choice question.

  6. Check Flagged responses below the question label. The "Use default flagged responses" checkbox needs to be unchecked before you can select specific responses. If the question already has flagged responses from the custom response set, uncheck the box, and then recheck it.

  7. Mark responses as flagged accordingly.

  8. Tap Apply to this question.

  9. Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

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