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Which media files are supported in SafetyCulture?

This article outlines which media files are supported in SafetyCulture.

Take note

  • You can only upload videos of up to three minutes in length and 1.5GB in size. If your video's length exceeds three minutes:

    • Web app and Android: The video must be trimmed before uploading. Otherwise, the upload will fail.

    • iOS: You'll be prompted to trim the video as part of the upload process.

  • The following size limitations apply when uploading images and documents:

  • Images are converted to JPEG/JPG files when they're uploaded via the mobile app.

Supported media files

File type

Web app

iOS/iPadOS

Android

Image

BMP, GIF, JPEG/JPG, PNG, WEBP

GIF, JPEG/JPG, PNG, HEIF/HEIC

GIF, JPEG/JPG, PNG, HEIF/HEIC

Video

MP4, MOV, WEBM, AVI

MPG, MP4, MOV, 3GP, 3GP2, AVI

MP4, MOV 3GP and MKV files are also supported in Heads Up.

Documents

PDF, CSV, DOCX, XLSX

PDF

PDF

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