- Using SafetyCulture
- Tips and tricks
- Which media files are supported in SafetyCulture?
Which media files are supported in SafetyCulture?
This article outlines which media files are supported in SafetyCulture.
Take note
You can only upload videos of up to three minutes in length and 1.5GB in size. If your video's length exceeds three minutes:
Web app and Android: The video must be trimmed before uploading. Otherwise, the upload will fail.
iOS: You'll be prompted to trim the video as part of the upload process.
The following size limitations apply when uploading images and documents:
Templates, Inspections, Issues, Actions, Assets: Images up to 10MB and PDFs up to 20MB are supported.
Reporting issues via QR code: Images up to 10MB and videos up to 30 seconds in length or 100MB in size are supported.
Heads Up: Images and PDFs up to 50MB are supported.
Report layouts: Images up to 5MB are supported.
Converting images and PDF forms into templates: Images up to 10MB and PDFs up to 20MB are supported.
Training: Videos up to 100MB are supported.
Supported media files
File type | Web app | iOS/iPadOS | Android |
|---|---|---|---|
Image | BMP, GIF, JPEG/JPG, PNG, WEBP | JPEG/JPG, PNG | JPEG/JPG, PNG |
Video | MP4, MOV, WEBM, AVI | MPG, MP4, MOV, 3GP, 3GP2, AVI | MP4, MOV 3GP and MKV files are also supported in Heads Up. |
Documents | PDF, CSV, DOCX, XLSX |
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