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Which media files are supported in SafetyCulture?

This article outlines which media files are supported in SafetyCulture.

Why upload media files in SafetyCulture?

Media files in Training and Heads Up make the content more engaging. Likewise, including images and documents in Templates and Assets make them more informative. These files are also crucial when users in your organization perform inspections, report issues, and create actions as they provide some necessary details for these operations.

You cannot upload files that exceed the size limit. An error message will pop up to let you know when a file you're trying to upload is larger than it should be.

Supported media files

File type

Web app

iOS/iPadOS

Android

Image

BMP, GIF, JPEG/JPG, PNG, WEBP

JPEG/JPG, PNG

JPEG/JPG, PNG

Video

MP4, MOV, WEBM, AVI

MPG, MP4, MOV, 3GP, 3GP2, AVI

MP4, MOV 3GP and MKV files are also supported in Heads Up.

Documents

PDF, CSV, DOCX, XLSX

PDF

PDF

For Documents, video files can be up to 5GB or 10 minutes long. Meanwhile, Training currently supports the following:

  • Videos and PPT files up to 100MB

  • MP3 files up to 40MB

  • SCORM files up to 500MB

  • Course briefcase documents up to 60MB

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