What does it mean to manage users in bulk via CSV or Excel?
Managing users one by one can be time-consuming, especially when you're working with a large team and a lot of details. By managing users in bulk, you can add new users and update existing ones in one go, making it easy to keep user details like seat types, permission sets, sites, groups, and user fields up to date using one CSV or Excel file. It’s a simple way to efficiently maintain your user list and keep your organization running smoothly.
You can only bulk add or update up to 10,000 users per file at a time.
Bulk manage users via CSV or Excel
If your organization doesn't have available seats when a user is added, SafetyCulture will either purchase a seat automatically or block the user from being added.
Automatic seat expansion is currently in Early Access. If a seat is purchased, your billing administrator will receive an email, and your next invoice will include a prorated charge.
CSV and Excel column headers
Column header | Description |
|---|---|
User ID | The unique ID of each user in your organization. |
The account email address of a user. Updating existing users' email addresses is currently unsupported. | |
First name | The first name of a user. |
Last name | The last name of a user. |
Status | The account status of a user. Use "active" for new users or "deactivated" for existing users. New users can only be set as active. |
Password | The password of a user, which must be at least 8 characters, containing an uppercase letter, a number, and a special character. You can only set passwords for new users. |
Language | The account language of a user. Refer to the "ISO-639 language codes" section in this article for language codes that are supported on the web app. |
Time zone | The account timezone of a user in IANA timezone or Country/Region format. For example, "America/New_York". |
Seat type | Available on Premium Plan and Enterprise Plan only. The seat type of a user. If left blank, the user will be assigned a guest seat by default. |
Permission set | The name of the permission set of a user. Users' permission sets can only be updated if you have "Platform management: Permissions" permission. |
Groups | The names of the groups of a user. |
Sites | The names of the sites or levels of a user. |
Companies | The names of the companies a user is associated with. |
Custom user fields | The custom user fields of a user. |
ISO-639 language codes
The table lists all languages supported via the web app.
Code | Language |
|---|---|
de | Deutsch |
en-US | English (United States) |
en-UK | English (United Kingdom) |
es | Español (España & México) |
fr | Français |
it | Italiano |
nl | Nederlands |
pt-BR | Português (Brasil) |
