What are HR integrations?
HR integrations allows you to import and maintain your SafetyCulture users automatically from your HR system. Your HR system holds employee records and employment status, and SafetyCulture mirrors that data to keep your user list up to date. New starters appear as SafetyCulture users on the next sync, employee details stay aligned, and people who leave the organization are deactivated automatically. It is designed for organizations that manage hundreds or thousands of workers, where manual onboarding and offboarding do not scale, and where the HR system is already the trusted record of who works at the company.
When you install a connector from the Integrations Marketplace, you authenticate with your HR system once. SafetyCulture then runs a daily sync at the time you choose, picks up changes in your HR system, and applies them to your SafetyCulture user list.
What you'll need
The setup flow is the same for every HR system; however, the authentication steps may vary. Merge is our integration partner who hosts the authentication window. See Merge's HR connector guides to learn more about signing in to your HR system.
HR system | Authentication guide |
|---|---|
Link usingOAuthor aservice user | |
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Link your accountor using aservice user | |
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The list of supported HR integrations grows as new connectors become generally available. If your preferred HR system is not on this list, contact your customer success manager and they can advise on alternative ways to manage users at scale, such as through CSV or SCIM provisioning.
Set up HR integrations
Click your organization name on the lower-left corner of the page and select Integrations .
Search for your HR system and select the integration.
Click Install at the center of the page, then click Install in the pop-up window.
On the configuration page, click Connect on the upper-right of the page, then click Setup integration link .
In the authentication window, sign in to your HR system and approve access for SafetyCulture. If you close the window before completing it, no partial connection is saved, and you can start again.
SafetyCulture retrieves your employee data from your HR system, which can take some time depending on the size of your data. You'll receive an email when retrieval is complete, and you can return to this page to continue with the remaining steps.
Preview employees
How syncs and billing work
Each sync updates mapped fields in SafetyCulture to match your HR system, overwriting any edits made in SafetyCulture. Correct data at the HR source, and the change reflects on the next sync.
If your organization has no available seats when a user is added, SafetyCulture automatically purchases one. Your billing administrator will receive an email notification, and your next invoice will include a prorated charge.
Limitations
You can run only one HR connector in your organization at a time. If you're using SCIM provisioning to manage your users, you cannot use an HR integration.
Group and site creation from your HR system is not supported. Manage your team's memberships through group and site assignment rules.
Every user imported through an HR integration needs an email address.
Custom HR fields are not imported. Only standard HR fields can be mapped to SafetyCulture user fields.
