Why download my organization's user list?
Downloading your organization’s user list lets you review all users in your SafetyCulture organization by downloading the list to a CSV file. This is useful when you need to manage users in bulk, review group and site membership, and import the data for use in other systems for your records. By downloading your data, you can quickly identify gaps, keep user information up to date, and maintain accurate records across your organization.
Download user list as CSV
Click your organization name on the lower-left corner of the page and select Users .
Clickon the upper-right of the page and select
Download user list (CSV) .In the pop-up window, select the CSV template you want to download your user list in.
New template : Includes custom user fields in the organization and is ideal for bulk managing users.
Legacy template : Includes basic user details, without custom user fields.
If filters are applied to your user list, check "Apply current filters to downloaded list" if you want to keep the filters applied to your CSV.
Click Download .
Download user list as CSV for selected users
Click your organization name on the lower-left corner of the page and select Users .
Check the boxes of the users you want to include in the CSV file.
Click
Download CSV at the bottom of the page.
In the pop-up window, select the CSV template you want to download your user list in.
New template : Includes custom user fields in the organization and is ideal for bulk managing users.
Legacy template : Includes basic user details, without custom user fields.
If filters are applied to your user list, check "Apply current filters to downloaded list" if you want to keep the filters applied to your CSV.
Click Download .
CSV and Excel column headers (New template)
Column header | Description |
|---|---|
User ID | The unique ID of each user in your organization. |
The account email address of a user. Updating existing users' email addresses is currently unsupported. | |
First name | The first name of a user. |
Last name | The last name of a user. |
Status | The account status of a user. Must be either "active" or "deactivated". New users can only be set as active. |
Password | The password of a user, which must be at least 8 characters, containing an uppercase letter, a number, and a special character. You can only set passwords for new users. |
Language | Theaccount languageof a user. Refer to the "ISO-639 language codes" section in this article for language codes that are supported on the web app. |
Time zone | Theaccount timezoneof a user in IANA timezone or Country/Region format. For example, "America/New_York". |
Seat type | Theseat typeof a user. If left blank, the user will be assigned aguest seatby default. This column only appears if your organization is on thePremium Plan or Enterprise Plan. |
Permission set | The name of thepermission setof a user. Users' permission sets can only be updated if you havetype: embedded-entry-inline id: 2FVVWjggEQ8TUUKzqpkKuR. |
Groups | The names of thegroupsof a user. |
Sites | The names of thesites or levelsof a user. |
Custom user fields | Thecustom user fieldsof a user. |
CSV column headers (Legacy template)
Column header | Description |
|---|---|
The account email address of a user. | |
firstname | The first name of a user. |
lastname | The last name of a user. |
status | The account status of a user. Either "active" or "deactivated". |
lastSeen | The time of a user's last activity in SafetyCulture. The date is formatted as YYYY-MM-DD, followed by the time in Coordinated Universal Time (UTC) e.g. 2021-10-26T06:54:14.000Z. |
seat_type | Theseat typethat a user occupies. This column only appears if your organization is on thePremium Plan or Enterprise Plan. |
permission_set | Thepermission setof a user. |
groups | The groups that a user is part of, separated by commas. |
sites | The sites or levels that a user is amemberof, separated by commas. If a user is added to a level as a member, the level's name appears rather than all sites under the level. This column only includes site membership information if you have"Site management" permission. |
group_ids | Theunique identifiersof the groups that a user is amemberof, separated by commas. |
site_ids | Theunique identifiersof the sites or levels that a user is amemberof, separated by commas. |
createdAt | The date auser was added toor joined the organization via aninvite link. |
