Issues

30 articles

Download issue reports as PDF

Learn how to download issue reports as PDF via the web app and the mobile app to share accurate information about a reported incident to your team and stakeholders.

Download issues as CSV

Learn how to download your issues as a CSV file, including available fields, filters, and export limits via the web app.

Edit issue category names

Learn how to edit issue category names via the web app to keep issues organized and easy to manage.

Link templates to issue categories

Learn how to link templates to issue categories via the web app and mobile app to help streamline the resolution process of a reported issue.

Manage category visibility and issue access

Learn how to apply restrictions to who can report issues and who has access to them via the web app.

Manage issue fields and custom questions

Learn how to manage issue fields and custom questions via the web app to ensure your team reports complete and consistent information.

Report issues

Learn how to report issues via the web app and mobile app to capture workplace incidents and help your organization maintain a safe workplace.

Report issues using AI

Learn how AI-powered reporting works in Issues and how to report an issue using AI via the mobile app, so you can spend less time on data entry and more time capturing what's happening on-site.

Report issues via issue QR codes

Learn how to scan issue QR codes on a mobile device so anyone on your team can report issues without a SafetyCulture account.

Set up Critical Alerts for issue categories

Learn how to set up Critical Alerts for high-priority issues via the web app to ensure the right people are immediately notified of high-priority issues.

Set up issue email notifications

Learn how to set up issue email notifications via the web app so the right people receive information to address issues immediately without compromising confidentiality.

Share issues

Learn how to share issues by notifying your team or sending a public link to people outside of your organization via the web app and the mobile app.