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Group management

Last updated: November 27, 2025

Add or remove users from groups

Learn how to add or remove users from groups individually or in bulk via the web app to efficiently manage team members across your organization.

Why create groups?

As your organization grows, managing access and settings for each user individually becomes time-consuming and hard to keep consistent. Groups let you organize your workforce into logical units such as by team, location, role, or any structure that suits your business so you can apply settings to everyone at once, rather than updating each person separately.

Once you've set up your groups, you can:

A list of users that are members of a group.

Users in groups with rule-based membership can only be added or removed by managing the rules.

Each user can be a member of up to 100 groups.

Add a user to a group

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Groups.

  3. Select the group.

  4. Click Add users to group on the upper-right of the user list. Add a user to a group via the web app.

  5. In the side panel, click the dropdown menu and select the user.

  6. Click Done.

  7. Click Save and apply.

Add a user to multiple groups

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Users.

  3. Select the user.

  4. Click Settings on the upper-right of the page.

  5. Select Groups at the top of the page.

  6. Click Add user to groups.

  7. In the side panel, click the dropdown menu and select the groups you want to add the user to.

  8. Click Done.

  9. Click Save and apply.

Add a user to multiple groups via the web app.

Remove a user from a group

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Groups.

  3. Select the group.

  4. Check the box on the left-hand side of the user's name.

  5. Click Remove user from group on the lower-right of the page. Remove a user from a group via the web app.

  6. In the pop-up window, click Remove.

Bulk add or remove users from groups

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Groups.

  3. Click Group matrixon the upper-right of the page.

  4. On this page, group names are listed horizontally, and users are listed vertically in alphabetical order.

  5. Check or uncheck the box on the left-hand side of the user's name. Changes are applied automatically. Bulk add or remove users from groups using the group matrix via the web app.

If you have "Platform management: Sites" permission, you can also bulk add or remove users from sites as members.

Frequently asked questions

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