Issues

30 articles

Answer issue custom questions

Learn about issue fields and custom questions, and how to answer issue custom questions via the web app and mobile app.

Assign or unassign issues

Learn how to assign or unassign issues via the web app and the mobile app to ensure clear ownership and strengthen accountability across your team.

Create actions in issues

Learn how to create actions in issues via the web app and mobile app to help your team prioritize tasks resolve them efficiently.

Create an investigation from an issue

Learn how to create an investigation directly from issues via the web app to help your team gather evidence, analyze the root cause, and resolve complex problems.

Create issue categories

Learn how to set up issue categories via the web app to notify the right people and capture complete details for effective incident management.

Create issue QR codes

Learn how to create issue QR codes via the web app, so your team can report issues without an account.

Create views for issues

Learn how to create an issues view via the web app to only display information that fits your individual needs and streamline incident management.

Delete files in issues

Learn how to delete files in issues via the web app to keep your records accurate and relevant.

Delete issue categories

Learn how to delete issue categories via the web app to keep your workspace free from outdated and duplicated categories.

Delete issue QR codes

Learn how to delete issue QR codes via the web app to ensure only active codes are accessible to your team.

Delete issues

Learn how to delete issues via the web app and the mobile app to keep your workspace clean and focused.

Download issue QR codes

Learn how to download Issue QR codes via the web app so you can place them anywhere in the field for a fast and accurate issue reporting.