Learn more about issues to help your team identify, report, track, and collaborate to resolve issues together as they occur.

What are issues?

Learn how to report issues via the web app and the mobile app.

Report issues

Learn more about the features and benefits of the issue profile.

What are issue profiles?

Learn how to create issue QR codes via the web app.

Create issue QR codes

Learn how to report issues via issue QR codes using a mobile device.

Report issues via issue QR codes

Learn how to download issue QR codes via the web app.

Download issue QR codes

Learn how to delete issue QR codes via the web app.

Delete issue QR codes

Learn how to set up issue categories via the web app.

Create issue categories

Learn how to apply restrictions to who can report issues and who has access to them via the web app.

Manage category visibility and issue access

Learn how to edit issue category names via the web app.

Edit issue category names

Learn how to manage issue fields and custom questions via the web app.

Manage issue fields and custom questions

Learn how to link templates to issue categories via the web app and mobile app. 

Link templates to issue categories

Learn how to set up issue email notifications via the web app. 

Set up issue email notifications

Learn how to set up Critical Alerts for high-priority issues via the web app.

Set up Critical Alerts for issue categories

Learn how to turn Critical Alerts on or off for issues using the mobile app.

Turn Critical Alerts on or off for issues

Learn how to update issues via the web app and the mobile app.

Update issues

Learn how to view and share issue reports via the web app and the mobile app.

View and share issue reports

Learn how to download issues as CSV via the web app.

Download issues as CSV

Learn how to download issue reports as PDF via the web app and the mobile app.

Download issue reports as PDFs

Learn how to share issues by notifying your team or sending a public link to people outside of your organization via the web app and the mobile app.



Share issues

Learn how to start inspections from issues via the web app and the mobile app.



Start inspections from issues

Learn how to create actions in issues via the web app and mobile app. 

Create actions in issues

Learn how to create an issues view via the web app. 

Create views for issues

Learn how to answer issue custom questions via the web app and the mobile app.

Answer issue custom questions

Learn how to delete issues via the web app and the mobile app.



Delete issues

Learn how to delete issue categories via the web app.

Delete issue categories

Learn how to assign or unassign issues via the web app and the mobile app.

Issues