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Manage course and lesson completion settings

Learn how to manage training course and lesson completion settings via the web app.

What is considered completion for courses and lessons?

Completion is an important part of the Training feature as it allows you to track your team’s learning progress. To give you confidence that your team is completing their assigned training and help them improve, each course and lesson can be configured to expect certain requirements before it can be considered complete.

An example of a training course completion showing progress and certificate.

To reward completion, each user can also receive achievements and completion certificates for their effort.

Please note that the Training feature is currently in Early Access. If you would like to sign up for Early Access, please register your interest, and our team will contact you.

Manage a course's completion settings

  1. Log in to the web app.

  2. Click Training iconTraining from the menu on the left-hand side and select Manage.

  3. Hover your cursor over the course and click Edit.

  4. Click Settings iconSettings on the lower-left of the page.

  5. In the pop-up window, select Completion. The "Completion" tab for training course settings.

  6. In this tab, you have the following options to manage the course's completion settings:

    • Completion requirements: Select what's required for a user to complete a course. You can choose the most appropriate settings based on the topic of the course.

    • Completion certifications: Select whether to provide completion certificates or not. If "Completion certificate" is turned on, you can choose which certificate template you want to apply.

  7. Changes are saved automatically.

Custom completion certificates are only available to organizations on the Premium Plan or Enterprise Plan.

Manage a lesson's completion settings

  1. Log in to the web app.

  2. Click Training iconTraining from the menu on the left-hand side and select Manage.

  3. Create a new course or click Edit on an existing one.

  4. Create a new lesson or click image on the standard lesson and select Settings iconSettings. The Settings button for standard lessons in training courses.

  5. In the pop-up window, select Completion.

  6. In this tab, you have the following options to manage the lesson's completion settings:

    • Require A Minimum Score: Select whether you want to require a minimum score to be achieved before a lesson can be completed or not. If this is turned on, you can also choose to lock the lesson or reset the completion status for the entire course if the minimum score isn't achieved.

    • Lock After Completion: Select whether you want to lock the lesson once it's completed or not.

  7. Changes are saved automatically.

  1. Log in to the web app.

  2. Click Training iconTraining from the menu on the left-hand side and select Manage.

  3. Create a new course or click Edit on an existing one.

  4. Create a new lesson or click the discussion lesson.

  5. On the right-hand side, you can choose what's required from each user to complete the discussion lesson. The completion settings for a discussion lesson in a training course.

  6. Changes are saved automatically.

  1. Log in to the web app.

  2. Click Training iconTraining from the menu on the left-hand side and select Manage.

  3. Create a new course or click Edit on an existing one.

  4. Create a new lesson or click the assignment lesson.

  5. On the right-hand side, you can choose what's required from each user to complete the assignment lesson. The completion settings for an assignment lesson in a training course.

  6. Changes are saved automatically.

Completion settings are not applicable to practical lessons. A practical lesson is considered complete once a "Pass" or "Fail" is submitted by a user facilitating the lesson.

Completion settings are not applicable to meeting lessons. A meeting lesson is considered complete as soon as a user opens the lesson.

Interact with the meeting lesson type via the mobile app.

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