Learn how to update issues via the web app and the mobile app.
What are issues?
The Issues feature allows you and your team to report things that don't look right. Be it observations, incidents, or hazards. The feature aims to empower your workers to report and collaborate with relevant teams to resolve issues as quickly as possible. As part of reporting each issue, users can capture key information such as location, weather condition, answer critical questions, and even attach photos or videos, to provide the full context.
Users must have SafetyCulture version 23.32 or later to view more than 10 issue categories.
Update an issue
Open the mobile app.
Tap on Issues at the bottom of your screen. If you see Training at the bottom of your screen, tap More and select Issues.
Filter and sort the issue list to find and tap the issue.
In the issue timeline, you can:
Frequently asked questions
No, the unique ID of an issue can't be updated as it's system-generated and, as the name suggests, unique per issue. If you have any feedback or suggestions, we'd love to hear them from you.
Thank you for letting us know.