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View and share issue reports

Learn how to view and share issue reports via the web app and the mobile app.

What are issue reports?

Issue reports are documents that you can view and share with stakeholders, accounting for all the details and timeline activities for each issue. Depending on how you'd like to share an issue report, you can either generate a public link that anyone can access for a real-time view or export one as a PDF for record-keeping.

What you'll need

Take note

  • When an issue web report link is generated, this remains active indefinitely until someone disables the link or deletes the relevant issue.

  • Once the link of an issue report is disabled, the next link that gets generated will be a new link. You would need to share the new link again for stakeholders to view.

View and share an issue report

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Filter and sort the issue list to find and click the issue.

  4. In the issue timeline, click View report in the side panel.

  5. In the web page, share the issue report, clicking Link iconShare on the top of the page, then clicking Copy link.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Filter and sort the issue list to find and tap the issue.

  4. In the issue timeline, tap Add details at the upper-right corner of your screen, then tap View report below the "Due date" field.

  5. In the web page, share the issue report by tapping Link iconShare at the upper-right of your screen, then tapping Copy link.

Disable an issue report link

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Filter and sort the issue list to find and click the issue.

  4. In the issue timeline, click View report in the side panel.

  5. In the web page, click Link iconShare on the top of the page, then click Disable link.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Filter and sort the issue list to find and tap the issue you want to disable the report link for.

  4. In the issue timeline, tap Add details at the upper-right corner of your screen, then tap View report, below the "Due date" field.

  5. In the web page, tap Link iconShare at the upper-right corner of your screen, then tap Disable link.

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