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Share issue links

Learn how to create and share issue links via the web app and the mobile app.

This article is unrelated to links for issue reports. Instead, it's a way for you to share the issue's details and timeline activities for stakeholders to view.

Issue links are links or URLs that you can create for each issue and share with anyone, even if they don't have a SafetyCulture account. As issue links offer a real-time view of issue timelines, stakeholders can stay up-to-date on relevant issues as they're being resolved.

Take note

  • Issue links are public, meaning anyone with an issue link will be able to view the issue until the link is disabled or the issue is deleted.

  • When you disable an issue link, the following link that gets created will be a new link, rather than reactivation of the old one. This means you would need to share the new link again for stakeholders to view.

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Report an issue or filter and sort the list to select the issue.

  4. In the issue timeline, click Add user iconNotify someone at the bottom of the page.

  5. In the pop-up window, click Link iconCreate and copy link. Share an issue link via the web app.

  6. Share the link with anyone who needs to follow up on this issue. If you need to copy the link again, click Copy content iconCopy link.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Report an issue or filter and sort the list to select the issue.

  4. On the issue timeline, tap image at the lower-left of your screen.

  5. In the pop-up window, tap Notify someone.

  6. Tap Link iconCreate link.

    Share an issue link via the mobile app.

  7. Tap Share to share directly from the app or image to copy the link and share it your way.

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Filter and sort the list to select the issue.

  4. On the issue timeline, select Add user iconNotify someone on the bottom of the page.

  5. In the pop-up window, click Link disabled iconDisable link.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Filter and sort the list to select the issue.

  4. On the issue timeline, tap image at the lower-left of your screen.

  5. In the pop-up window, tap Notify someone.

  6. Tap Link iconCreate link.

  7. Tap Link disabled iconDisable link.

  8. In the pop-up window, tap Disable link.

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