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Answer issue custom questions

Learn how to answer issue custom questions via the web app and the mobile app.

What you'll need

Multiple-selection is not supported for multiple-choice questions, which means you can only select one response for each question.

Users must have SafetyCulture version 23.46 or later to view and answer required issue fields and custom questions.

Answer an issue custom question

  1. Log in to the web app.

  2. Select Issues from the menu on the left-hand side.

  3. Report an issue or filter and sort the issue list to narrow down the results.

  4. Click the issue.

  5. In the issue timeline, select the custom question at the bottom and answer accordingly.

Answer issue custom questions via the web app.

  1. Open the mobile app.

  2. Tap on Issues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues.

  3. Report an issue or filter and sort the issue list to narrow down the results. You can also report an issue by scanning the issue QR code.

  4. Tap the issue.

  5. In the issue timeline, select the custom question and answer accordingly.

Answer issue custom questions via the mobile app.

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