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Update issues

Learn how to update issues via the web app and the mobile app.

What you'll need

Update an issue

  1. Log in to the web app.

  2. Select Issues iconIssues from the menu on the left-hand side.

  3. Filter and sort the issue list to find and click the issue.

  4. In the issue profile, you can:

  1. Open the mobile app.

  2. Tap on Issues iconIssues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues iconIssues.

  3. Tap the issue.

  4. In the issue profile, you can:

Frequently asked questions

No, the unique ID of an issue can't be updated as it's system-generated and, as the name suggests, unique per issue. If you have any feedback or suggestions, we'd love to hear them from you.

An issue's unique ID on the web app.

Yes, you can edit the assignee for multiple issues in bulk. Simply select the issues you want to update, then click the User iconEdit Assignee button at the bottom of the page.

Edit issue assignee via the web app.

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