Last updated: April 4, 2025

Update issues

Learn how to update issues via the web app and the mobile app.

What you'll need

Update an issue

Log in to the web app.
Select Issues in the sidebar or select it in More.
Filter and sort the issue list to find and click the issue.
In the issue profile, you can:
- Answer custom questions.
- Attach files.
- Start inspections.
- Create actions.
- Share issues.
- View and download issue reports.

Open the mobile app.
Tap on Issues at the bottom of your screen. If you see Training at the bottom of your screen, tap More and select Issues.
Tap the issue.
In the issue profile, you can:
- Answer custom questions.
- Attach files.
- Start inspections.
- Create actions.
- Share issues.
- View and download issue reports.

Frequently asked questions

No, the unique ID of an issue can't be updated as it's system-generated and, as the name suggests, unique per issue. If you have any feedback or suggestions, we'd love to hear them from you.

An issue's unique ID on the web app.

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