Billing

12 articles

Add or remove full seats and lite seats

Learn how to add or remove full seats and lite seats for your organization via the web app to easily manage your active users and seat types in the organization.

Convert lite seats to full seats

Learn how to convert lite seats to full seats via the web app so your team can fully experience SafetyCulture's features.

Deactivate or reactivate my organization

Learn what happens when you deactivate your organization and how to deactivate or reactivate it via the web app.

Downgrade my organization's Premium Plan

Learn what happens when you downgrade your organization's Premium Plan to the Free Plan via the web app.

Download my organization's invoices

Learn how to download your plan's billing statements or tax invoices via the web app to keep financial records accurate and up to date.

FAQ: Prorated charges

Take a look at the answers to some of the frequently asked questions regarding prorated charges for your organization's SafetyCulture plan.

FAQ: Sales taxes in the United States

Take a look at the answers to some of the frequently asked questions on sales taxes in the United States.

Manage my organization's billing information

Learn about the information that's required for billing and how to manage it for your organization via the web app to ensure details such as credit card, address, and name are up to date.

Switch my plan's billing cycle

Learn how to switch the billing cycle for your organization's plan via so you can manage your billing charges with more flexibility.

Update my payment details

Learn how to update your Plan's payment details via the web app.

Upgrade my organization's Free Plan to Premium Plan

Learn about upgrading your organization from the Free Plan to the Premium Plan, the available payment options, and how to upgrade via the web app so you can fully utilize SafetyCulture's features.

What are the differences between the Free Plan and the Premium Plan?

Take a look at the differences between the Free Plan and the Premium Plan.