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Billing

Last updated: March 4, 2026

Download my organization's invoices

Learn how to download your plan's billing statements or tax invoices via the web app to keep financial records accurate and up to date.

We’re working on a new system to provide you a better billing experience. As we gradually release the new system, the invoice history page will be temporarily unavailable.

You can request past invoices by emailing our customer support team for assistance. Thank you for your patience as we work to bring back the page over the coming weeks.

Download an invoice

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Billing.

  3. Click Invoice history at the top of the page.

  4. Click next to the statement ID and select The PDF icon.Export as PDF. Download an invoice via the web app.

Each invoice is automatically emailed to the billing email address as they become available. If you need to change where the invoices are sent, you can update your organization’s billing information.

Request an unpaid invoice

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Billing.

  3. Click Invoice history at the top of the page.

  4. Click Email unpaid invoice(s) at the bottom of the page. Request an unpaid invoice via the web app.

  5. You'll receive a copy of your unpaid invoice at your account email. Check your inbox for an email titled"Your Unpaid SafetyCulture Invoice(s)".

If your organization pays by invoice and you require past paid invoices, email our accounts receivable team for assistance.

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