- Administration
- Billing
- Download my organization's invoices
Download my organization's invoices
Learn how to download your plan's billing statements or tax invoices via the web app to keep financial records accurate and up to date.We’re working on a new system to provide you a better billing experience. As we gradually release the new system, the invoice history page will be temporarily unavailable.
You can request past invoices by emailing our customer support team for assistance. Thank you for your patience as we work to bring back the page over the coming weeks.
Download an invoice
Click your organization name on the lower-left corner of the page and select Billing.
Click Invoice history at the top of the page.
Click
next to the statement ID and select 
Export as PDF.
Each invoice is automatically emailed to the billing email address as they become available. If you need to change where the invoices are sent, you can update your organization’s billing information.
Request an unpaid invoice
Click your organization name on the lower-left corner of the page and select Billing.
Click Invoice history at the top of the page.
Click Email unpaid invoice(s) at the bottom of the page.
You'll receive a copy of your unpaid invoice at your account email. Check your inbox for an email titled "Your Unpaid SafetyCulture Invoice(s)".
If your organization pays by invoice and you require past paid invoices, email our accounts receivable team for assistance.
Frequently asked questions
If you have "Platform management: Billing" permission, you can confirm whether your organization is paying via invoice on the web app.
Click your organization name on the lower-left corner of the page and select Billing.
Click Details at the top of the page.
Find the "Payment" section and see if your organization is paying via invoice.
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