FAQ: Sales taxes in the United States

Take a look at the answers to some of the frequently asked questions on sales taxes in the United States.

We encourage all customers to seek advice from your registered tax advisor when it comes to tax-related conclusions and not rely on the FAQs in this article, as they're general in nature and may not take all your circumstances into account.

Frequently asked questions

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FAQ: Sales taxes in the United States

Frequently asked questions

How do you calculate sales tax?

Why am I being charged sales tax?

SafetyCulture wasn't charging me tax before. Why now?

How do you decide which state I reside to charge sales tax?

Which address (shipping or billing) is used to determine sales taxes?

How do I update my billing or shipping address?

My business is exempt from sales tax. Where can I send my exemption certificate?

I've been charged sales tax and I believe it has been calculated incorrectly. How can I fix this?

I have more than one line item on my invoice. How is sales tax calculated?

Have there been changes to SafetyCulture's terms and conditions due to sales tax?

I already submit and pay sales use tax on a regular basis. What does this mean for me?

Why is sales tax on my bill but not my order form?

I've paid a bill that included the sales tax, but I have a valid exemption document that covers the period of my purchase. Can I get the sales tax refunded?

I'm a reseller/partner of SafetyCulture and I'm located in a different U.S. state to a customer. How will sales tax be determined?

Where can I find more information on U.S. sales tax and exemption forms?

I have similar services with other companies, but why don't they charge me sales tax?

Who can I contact for further questions?

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