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Automatically create AT&T fleet vehicles as assets in SafetyCulture

Learn how to automatically create AT&T fleet vehicles as assets in SafetyCulture.

What is AT&T Fleet Management?

AT&T Fleet Management for Enterprise and Government is a comprehensive GPS-based fleet management solution designed to optimize the efficiency, safety, and compliance of vehicle fleets. The system provides near real-time data through a cloud-based platform, enabling fleet managers to monitor vehicle locations, engine performance, and driver behavior.

An example of an asset list in AT&T Fleet Management for Enterprise and Government.

With SafetyCulture, you can set up an integration that automatically creates your AT&T fleet vehicles as assets. You can bring in your odometer, engine runtime, and GPS location data. Then as details change in AT&T, matching assets stay in sync so you can schedule service on time, track utilization, and find vehicles fast.

This integration currently doesn't support AT&T trailers and equipment without an AT&T Fleet device installed.

Automatically create AT&T fleet vehicles as assets in SafetyCulture

  1. Log in to the web app.

  2. Click your organization name on the lower-left corner of the page and select Integrations.

  3. Search for "AT&T Fleet Management" and select the integration. Search for AT&T Fleet Management integration via the web app.

  4. Click Install at the center of the page.

  5. In the pop-up window, click Install.

  6. Enter your AT&T Fleet Management account details and the database. You can find the database in your AT&T Fleet Management app's URL. For example, if your URL is "https://afmfe.att.com/assets/", then your database is "assets". Install and configure AT&T Fleet Management integration via the web app.

  7. Click Connect.

  8. The integration will now perform the following tasks:

    • Create an "AT&T Fleet vehicle" asset type with all the AT&T vehicle details as custom fields. If an asset type named "AT&T Fleet vehicle" already exists, that type will be updated with the required custom fields.

    • Check if each AT&T Fleet vehicle already exists in SafetyCulture by checking its "Vehicle Name" against each asset's "Unique ID":

      • If a match is found, update the asset's type with the fields required for the integration and update the asset itself with the vehicle details.

      • If a match is not found, create the vehicle as a new asset.

When installing for the first time, the integration may take some time to sync data into SafetyCulture as assets.

Frequently asked questions

You can connect your existing assets to the integration by updating the "Unique ID" to match your asset management system's "Vehicle Name" (Samsara, Geotab, or AT&T) or "Equipment ID" (Caterpillar).

Please ensure you update your existing assets before installing the integration to prevent duplicates from being created.

Integrations with asset management systems sync changes to SafetyCulture every 4 hours, so changes you make might not immediately reflect in SafetyCulture.

If an asset created from an asset management system integration has been archived, the asset will remain archived and no longer receive updates from the integration.

If an asset has been deleted, a new asset will be created the next time the integration syncs.

The integration may have been turned off due to an authentication error. Either because the external account used for the integration no longer has access to the system or its permissions to make changes have been removed.

When this happens, an email would be sent to users with the "Platform management: Organization" permission to inform them about the error. To fix the problem, we recommend that you uninstall the integration and follow the instructions to install it again.

You can view your runtime and odometer readings, including the asset's location, in the asset profile. Select any reading to view its history, even the data from before you connected the integration. You can also export the history as CSV for reporting or analysis.

View telematic readings for your asset via the web app.

If you get a connection error while installing the integration, it's likely because your browser is blocking third-party cookies on SafetyCulture websites. To fix this, we recommend that you turn on third-party cookies in your browser settings and try installing the integration again.

Example of a connection error when installing an integration via the web app.

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