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Send Heads Up reminders

Learn how to send Heads Up reminders via the web app.

What are Heads Up acknowledgments?

Heads Up acknowledgments are a simple way to confirm whether you’ve seen a Heads Up. They help ensure that your team, even if spread across different locations, stays informed and up-to-date with the latest information from your organization. You can track who has acknowledged the Heads Up and send reminders to those who haven’t, making it easier to keep everyone informed.

Acknowledgment is not available for people who view Heads Ups via external links. If you want them to acknowledge Heads Ups, consider adding them to your organization as users.

Send a Heads Up reminder

  1. Log in to the web app.

  2. Select Heads Up iconHeads Up from the menu on the left-hand side.

  3. Select Manage Heads Up tab on the top of the page.

  4. Click the Heads Up.

  5. Check the assignee's box and click Send iconRemind on the lower-right corner of the page. You can also click Group iconRemind All to send a reminder to all assignees who haven't viewed or acknowledged your Heads Up.

Frequently asked questions

When a Heads Up is assigned to a group, the users in the group at the time of publishing become assignees. If users are added to the group after publishing, they won't become assignees.

Additionally, if users are removed from the group, they'll still appear on the Heads Up assignee list for record-keeping.

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