- Using SafetyCulture
- Heads Up
- Send Heads Up reminders
Send Heads Up reminders
Learn how to send Heads Up reminders via the web app.What are Heads Up acknowledgments?
Heads Up acknowledgments make it easy to confirm that important messages have been seen and understood. They help keep teams aligned and informed, especially when people are working across different locations or shifts.
With acknowledgments, you can see exactly who has viewed and confirmed a Heads Up, follow up with reminders for those who haven’t, and track overall engagement through analytics. This gives you confidence that critical updates aren’t being missed and helps ensure important information reaches the right people at the right time.
Acknowledgment is not available for people who view Heads Ups via external links. If you want them to acknowledge Heads Ups, consider adding them to your organization as users.
If you have "Heads Up: Manage" permission, you can manage, view acknowledgments, send reminders, and download all Heads Ups to CSV.
Send a Heads Up reminder
Select
Heads Up in the sidebar or select it in 
More.Select Manage Heads Up tab on the top of the page.
Click the Heads Up.
Check the assignee's box and click
Remind on the lower-right corner of the page. You can also click 
Remind All to send a reminder to all assignees who haven't viewed or acknowledged your Heads Up.
Frequently asked questions
When a Heads Up is assigned to a group, the users in the group at the time of publishing become assignees. If users are added to the group after publishing, they won't become assignees.
Additionally, if users are removed from the group, they'll still appear on the Heads Up assignee list for record-keeping.
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