- Administration
- User management
- Add users to my organization
Add users to my organization
Learn how to add your team to the platform as users via the web app as your organization grows.What are users in SafetyCulture?
Every person who logs in to SafetyCulture is a user. Each user has an account identified by their email address and requires a seat to access features.
You can organize users into groups and assign them to sites to control what they can see and do across your organization. Pairing these with permission sets gives you a flexible way to scale your team's access as your organization grows.
Before you can add users, you need to confirm your account's email address. If you haven't received the confirmation email, check your spam folder or request a new one via the web app.
If you need to add multiple users with the same seat type, permission set, and group or site membership, consider using invite links instead.
Add a user
Click your organization name on the lower-left corner of the page and select Users.
Click
Add users on the upper-right corner of the page.Fill in the user's details accordingly. You can select the user's seat type if your organization is on the Premium Plan or Enterprise Plan.
Click Next.
Assign the user's permission set and membership details accordingly:
If you have "Platform management: Permissions" permission, you can assign the user's permission set.
If needed, you can assign the user to groups and sites, and add details with user fields.
Click Add users. The user will receive an email to activate their SafetyCulture account and set a password.
If you set a password for the user on the previous page, configure the settings in the pop-up window, then click Continue:
Send password instructions via email: The user will receive an email with password instructions. You can also edit the message.
Require password reset: The user will be required to reset the password provided for them when they first log in for security purposes.
If your organization doesn't have available seats when a user is added, SafetyCulture will either purchase a seat automatically or block the user from being added.
Automatic seat expansion is currently in Early Access. If a seat is purchased, your billing administrator will receive an email, and your next invoice will include a prorated charge.
Frequently asked questions
You can deactivate existing users to free up their seat on the account. If your organization is on the Premium Plan or Enterprise Plan, don't forget that you can also change the seat type for users.
The account activation link is valid for 7 days, and users must activate their account within this period.
The account activation link allows you to set a password for your existing account within the organization. You can no longer use the link to activate your account if it expires. Instead, you can reset your password to access your existing account.
Activation emails are only sent to users without a SafetyCulture account. If you already have an account and were added to a new organization, you can easily switch between organizations without activating your account again.
If your organization is trialing Premium Plan, bulk adding more than 100 users to full seats, lite seats, or guest seats may be restricted for the duration of your trial.
If you require adding more than 100 seats during your trial, you can either add users individually or contact our customer support team for assistance.
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