Last updated:

Analytics metrics and attributes

Take a look at the different chart metrics and attributes in Analytics, providing greater insights into your team's data based on what's relevant for your organization via the web app.

What are metrics and attributes in Analytics?

Metrics and attributes work together in Analytics to turn raw data into actionable insights.

  • Metrics are what you measure, such as the number of actions or completed inspections.

  • Attributes are how you break those metrics down, such as by date or site. Used together, they make it easier to understand performance and identify trends.

For example, you can track inspection duration as a metric and group it by site as an attribute to see where processes are efficient and where improvements are needed. This makes it easier to uncover trends, compare performance across your organization, and make evidence-based decisions that drive continuous improvement.

What metrics are available?

The number of inspections created in the chosen period.

The average (arithmetic mean) duration of inspections conducted in the chosen period, denoted in hours and minutes. Inspections without a recorded duration are excluded.

The average (arithmetic mean) score of inspections conducted in the chosen period, as a percentage. Inspections without a recorded score are excluded.

The number of flagged responses from inspections conducted in the chosen period.

The number of inspections with flagged responses as a percentage of the total inspections conducted in the chosen period.

The percentage of inspections, including any archived inspections, completed in the chosen period.

For an accurate reflection of the completion rate, we recommend that you filter charts by the "Completed" and "Incomplete" statuses.

The number of times a response was selected in inspections in the chosen period.

The number of actions created in the chosen period.

The percentage of actions completed or moved to a closed status in the chosen period.

For an accurate reflection of the completion rate, we recommend that you filter the chart by all your action statuses.

A list of scheduled inspections in the chosen period.

Schedules you've created or been assigned to will appear in the chart drill-down. To view schedules created by or assigned to other users, you’ll need "Schedules: Manage" permission.

A list of completed scheduled inspections in the chosen period.

Schedules you've created or been assigned to will appear in the chart drill-down. To view schedules created by or assigned to other users, you’ll need "Schedules: Manage" permission.

The number of issues created in the chosen period.

What attributes are available?

The last user who edited an inspection.

The owner of an inspection. This is usually the user who started the inspection.

The site, area, region, state, or country selected in an inspection, action, or issue.

The start date of an inspection.

The creation date of an action or issue.

Groups inspections based on their start date.

For scheduled inspections, only the current and next schedule windows are displayed. Users need "Schedules: Manage" permission to view schedules created by other users in their organization.

The date an inspection was last edited by a user.

The date an inspection or action was marked as complete by the user.

The date when an action or issue must be marked as done or resolved.

The set date for when a reported issue occurred.

The status of an inspection, action, or issue.

The template used to conduct an inspection.

The selected question from an inspection. This requires you to select the specific question.

The asset of an inspection or action.

The responses in a multiple choice response set. This attribute is only available to use with the Responses metric.

Groups and displays a breakdown of responses in a template structured by pages, sections, and questions, along with average scores.

This attribute is selected by default when the Responses table chart type is selected.

The priority of an action or issue.

The label of an action.

The schedule linked to an inspection.

Schedules you've created or been assigned to will appear in the chart drill-down. To view schedules created by or assigned to other users, you’ll need "Schedules: Manage" permission.

The type of an action.

The category of an issue.

Groups and displays a breakdown of pages, sections, and questions in a template, along with average scores for inspections conducted across a period of time.

This attribute can only be used with the "Average score" metric and "Timeline table" chart type.

Frequently asked questions

"Date conducted" records the date captured using the "Inspection date" response type, which users can edit. On the other hand, "Start date" reflects the actual date a user started an inspection.

Need more help?
In this article