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Create quizzes

Learn how to create quizzes (Rapid Refresh) via the web app.

What are quizzes?

Quizzes (also known as Rapid Refresh) in SafetyCulture are an efficient way for you to re-engage learners who have become dormant after completing training courses. With quizzes, you can deliver tests at regular intervals to check your teams' understanding and reinforce knowledge retention. Questions can be set up using a simple Excel template, and you’ll have access to timely analytics to help understand learner and user group performance.

If you want to have quizzes as part of training courses, you can also add quiz lesson slides to standard lessons.

Create a quiz

  1. Log in to the web app.

  2. Select Training iconTraining from the menu on the left-hand side.

  3. Click Content at the top of the page and select Rapid Refresh Quizzes.

  4. Click Plus iconCreate quiz on the upper-right of the page. Create a Rapid Refresh quiz via the web app.

  5. In the pop-up window, click Download template.

  6. Open the Excel file and follow the instructions to prepare your quizzes. When prompted while opening the file, click Enable Macros.

  7. Once you're ready, go back to the web app and click Choose file to upload your file.

  8. Click Upload my file.

  9. Click Continue.

  10. On this page, you can preview the quiz and configure the following settings:

    • Title and description: Give your quiz a title and describe the topic.

    • Assignment: Click User (clear) iconAll leaners on the upper-left of the page to configure who can access the quiz once it's scheduled.

    • Settings: Click Settings on the upper-right of the page to configure the quiz's branding and set the language.

  11. Once you're ready, schedule and assign the quiz to your team.

Please note that a quiz can't be edited once it's created, so be sure to check your Excel file of questions and answers before uploading and creating a quiz.

Frequently asked questions

The cause depends on the error you're getting when you upload the Excel file. Some of the most common errors include:

"The uploaded template must contain at least one question."

It's likely due to the "FILL ME OUT" sheet in your Excel file not having any questions in column B. Please check your Excel file and make sure you've entered your questions on the correct sheet and column.

"Number of possible answers is less than required." or "Correct answers column is empty." or "Follow up text column is empty."

It's likely the fields mentioned in the error are blank. Please check your Excel file and ensure the following:

  • Each question has at least two possible answers (columns C and D).

  • At least one correct answer (column I) is provided for each question.

  • Follow up text (column J) has been provided for each question.

"Correct answers must point to existing answers." or "Correct answers column must be in the 'A, B, C' format."

It's likely that what you've entered in the correct answer field (column I) doesn't correspond to one of the answers. Please make sure the correct answer is entered as "A", "B", "C", etc. Not the actual answer value itself.

For example, if the correct answer ("This is correct") is answer B in column D, enter "B" instead of "This is correct".

No, once a quiz is scheduled, it can no longer be unpublished or reverted to draft. However, some settings can still be updated while the quiz is ongoing, such as its title and description, as well as who it's assigned to.

You can view the quiz results in training analytics.

  1. Log in to the web app.

  2. Select Training iconTraining from the menu on the left-hand side.

  3. Click Analytics at the top of the page and select Rapid Refresh.

  4. On this page, you can view the results by quiz, user, or question.

Yes, you can. When preparing your questions in the Excel file, enter the correct answers in the "Correct Answer(s) (required) Choose at least one" column. For example, if answers A, C, and E are the correct answers, then enter "A, C, E".

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