SafetyCulture
  1. Home
  2. Using SafetyCulture
  3. Templates
  4. Set up scoring for custom response sets

Templates

Last updated: April 8, 2026

Set up scoring for custom response sets

Learn how to set up and edit scoring in custom response sets to assign values to responses and manage when scoring applies via the web app and the mobile app.

How does scoring work for custom response sets?

When you set up scoring at the custom response set level, you control how each response contributes to the overall score by assigning values based on importance. This ensures that updates to the response set automatically apply across all questions using it, helping you maintain consistency and capture more meaningful results.

When scoring isn't relevant, you can remove scores from individual responses or turn scoring off from the template to record only the necessary information.

An example of an inspection set up with scoring via the web app.

You can also change the score values for questions in your template.

Changes made to a custom response set's scoring apply to all questions that use the same custom response set.

Set up a custom response set's scoring

  1. Log in to the web app.

  2. Select Templates in the sidebar or select it in

    More
    .

  3. Click the template and select Edit template in the side panel.

  4. Select any question and click

    on the right-hand side, under "Type of response".

  5. Click

    on the right-hand side of the custom response set.

  6. In the side panel on the right-hand side, set up each response's scoring accordingly.Set up scoring for a custom response set via the web app.

  7. Click Save and apply .

  8. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

Published changes made to templates only apply to new inspections moving forward.

Limitations

Frequently asked questions

Was this page helpful?

SafetyCulture
App Store
Google Play