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Create custom response sets

Learn how to create custom response sets in the Template Editor via the web app and the mobile app.

What are custom response sets?

Custom response sets are response sets you can use within a specific template. With SafetyCulture, any new template you create by default includes multiple-choice response sets such as "Yes, No, N/A" for questions, or you can have specific responses to your use case, be it a list of assets or employee names.

Take note

  • Custom response sets are template-specific. If you want to create response sets that can be universally used in any template, you can create Global Response Sets instead.

  • Each response in a custom response set has the following attributes that can be customized:

    • Color: Click the circle on the right-hand side of a response to select the color. If you want to use a custom color, you can enter the color hex code in the text field.

    • Mark as flagged: Check the box if you want to mark a response as a flagged response. Learn how flagged items are reflected in Analytics.

    • Score: If scoring is enabled for a response set, you have the option to customize the score for a response. Learn more about template scoring.

Published changes made to templates only apply to new inspections moving forward.

Create a custom response set

  1. Log in to the web app.

  2. Select Templates from the menu on the left-hand side.

  3. Click the template and select Edit template in the side panel.

  4. Select the question you want to create the custom response set for and click image on the right-hand side, under "Type of response".

  5. In the dropdown menu, click Plus iconResponses on the right-hand side of "Multiple choice responses".

  6. In the sidebar on the right-hand side, add responses accordingly. If you have a list of responses in a document or note, you can copy and paste the list into a text field to add responses in bulk.

  7. Click Save and apply.

  8. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap on Inspections at the bottom of your screen.

  3. Select the Templates tab at the top of your screen.

  4. Tap the template and select Edit iconEdit template from the pop-up options.

  5. Select the question you want to create the custom response set for and tap image below the question.

  6. Tap Plus iconResponses on the right-hand side of "Multiple choice responses". Create a custom response set via the mobile app.

  7. Add responses accordingly. If you have a list of responses in a document or note, you can copy and paste the list into a text field to add responses in bulk.

  8. Tap Save and apply.

  9. Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap on Inspections at the bottom of your screen.

  3. Select the Templates tab at the top of your screen.

  4. Tap the template and select Edit iconEdit template from the pop-up options.

  5. Select the question you want to create the custom response set for and tap image below the question.

  6. Tap Plus iconResponses on the right-hand side of "Multiple choice responses". Create a custom response set in the template editor via the mobile app.

  7. Add responses accordingly. If you have a list of responses in a document or note, you can copy and paste the list into a text field to add responses in bulk.

  8. Tap Save and apply.

  9. Tap Publish on the upper-right of your screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

Yes you can! By default, responses are presented as tiles/cards in an inspection. However, if the question or its custom response set has any of the following attributes, the interface would be converted into a dropdown list selection:

  • The question has "Multiple selection" enabled.

  • The custom response set has more than 5 responses.

  • At least one of the responses in the custom response set has more than 30 characters.

A custom response set in a multiple-choice question, shown in a dropdown list on the web app.

It's not possible to delete custom response sets. If you have any suggestions or want to improve custom response sets, please let us know by providing your feedback.

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