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Update the course type for courses

Learn how to manage the course type for courses via the web app.

What are course types?

Course types help you enhance learning outcomes and empower your team with tailored educational experiences by making training courses mandatory or optional. For example, in a customer service environment, you may want a mandatory course for your staff on service standards to handle customer queries and equip them with essential communication skills. An optional course could be something for them to gain product knowledge in an area they would want to specialize in.

You can use the following course types to determine completion requirements for training courses assigned to your team:

Manage the course type for a training course via the web app.

  • Mandatory: Sets a course as required for assigned users to complete. Depending on the course, you can also set a due date for users to complete by a specific date or number of days after they've been assigned the course.

  • Optional: Sets a course as optional for assigned users and can be completed at any time.

Update the course type for a course

  1. Log in to the web app.

  2. Select Training iconFormation from the menu on the left-hand side.

  3. If you're on the "Learn" page, click Contenu at the top of the page and select Courses.

  4. Hover your cursor over the course and click Afficher or Modifier.

  5. If you're editing an existing course and it's published, click Edit iconModifier on the upper-right of the page.

  6. Click Configurer at the top of the page.

  7. Scroll to the "COURSE TYPE" section and select the type accordingly. If you've selected Mandatory, you can also set a due date for the course to ensure assigned users complete it in time. Manage the course type for a training course via the web app.

Si votre cours est actuellement un brouillon, n'oubliez pas de cliquer sur Publish course iconPublier pour mettre vos modifications à la disposition de votre équipe.

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