Facturación

Última actualización: 14 de julio de 2026

Manage AI credit subscriptions

Learn how to buy, reduce, remove, and cancel credit subscriptions to pay for SafetyCulture AI usage at a prepaid, discounted rate.

What are my AI credit options?

Every organization gets included and gifted AI credits to use for free. Once those credits run out, you choose how to pay for any AI usage beyond them. A credit subscription gives you prepaid, discounted credits billed on a regular monthly or annual cycle, which works best if you expect steady or higher AI use and want predictable costs. You buy credits in packs at the organization level. An overage limit is pay-as-you-go, where you're only charged for AI usage that goes beyond your credits, which suits occasional or unpredictable use.

Add a credit subscription pack

  1. Log in to the web app (opens in new tab).

  2. Click your organization name on the lower-left corner of the page and select Facturación.

  3. Click Uso at the top of the page.

  4. Click Añadir suscripción de créditos at the bottom of the page.

  5. In the pop-up window, select a credit subscription pack and the total number of credits you want. Add credit subscription dialog showing available credit pack options, a quantity selector for the chosen pack, and pricing details, with Cancel and Update plan buttons to confirm.

  6. Click Actualizar plan.

A new credit subscription pack takes effect immediately, is charged pro-rata for the rest of the current billing cycle, then at the full rate each cycle. You receive the full credits regardless of when you buy.

Update credit subscription packs

  1. Inicie sesión en la aplicación web (opens in new tab).

  2. Haga clic en el nombre de su organización en la esquina inferior izquierda de la página y seleccione Facturación.

  3. Haga clic en Uso en la parte superior de la página.

Cancel a credit subscription

If you cancel your credit subscription, it stops at the end of your current billing cycle. You keep the credits you've already paid for until the cycle ends, and unused subscription credits don't roll over to the next cycle. After your subscription ends, any AI usage beyond your included and gifted credits is charged through your overage limit, if you have one set.

  1. Log in to the web app (opens in new tab).

  2. Click your organization name on the lower-left corner of the page and select Facturación.

  3. Click Uso at the top of the page.

  4. In "Credit subscription", click Manage.

  5. In the pop-up window, click Cancel credit subscription. Manage credit subscription dialog showing current usage and pack options, with a Cancel credit subscription button to end the active subscription.

  6. In the pop-up window, click Confirmar.

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