- Using SafetyCulture
- Assets
- Report issues from assets
Report issues from assets
Learn how to report issues from assets via the web app and the mobile app so your team can flag problems and keep asset records accurate.Why report issues from assets?
Reporting an issue from an asset links your issue reporting workflow and asset management together. This allows your team to keep all relevant details in one place without manually filtering through issues across your organization. It's especially useful when checking an asset before use, following up on a known fault, or handing it over to another team member. Over time, linked issues build a complete picture of each asset's condition, helping your team make more informed decisions about repairs, servicing, or when to take it out of service.
Report an issue from an asset
Select
Assets in the sidebar or select it in 
More.You can choose how you want to view your assets by selecting
Table, Gallery, or 
Map on the upper-right of the page. You can also filter by type or site.Search and select the asset.
Report an issue from the asset profile using one of the following methods:
Click
Add on the upper-right of the page and select 
Report issue.In Overview tab, scroll down to Issues and click
Report issue.In Issues tab, click
Report issue.
Fill out the issue details.
Open the mobile app.
Tap
Assets from the navigation bar or select it in More.Filter your assets by type or site or search for the asset.
Select the asset.
Tap the
on the lower-right of the screen.Tap Report issue.
Select an issue category.
Fill out the issue details. The asset should be pre-filled if the category field is configured in the issue category.
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