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View and share issue reports

Learn how to view and share issue reports using links, and how to disable them via the web app and the mobile app.

What are issue reports?

Issue reports are detailed summaries that capture all relevant information and the timeline of activities for each reported issue. These reports help teams and stakeholders stay informed, maintain accurate records, and ensure visibility across the organization.

You can share issue reports by generating public links for real-time access or download them as PDF files for record-keeping. This promotes transparency and ensures teams can collaborate efficiently to track and resolve workplace issues.

View issue report web preview on the web app.

Public issue links are different from issue report links. The former offers an uneditable view of an issue timeline, allowing stakeholders to stay up-to-date about issues relevant to them as they’re being resolved. Whereas the latter offers an issue report and allows stakeholders to download everything as a PDF.

What you'll need

When an issue web report link is generated, this remains active until someone disables the link or deletes the relevant issue. Once the link of an issue report is disabled, the next link that gets generated will be a new link. You would need to share the new link again for stakeholders to view.

View and share an issue report

  1. Log in to the web app.

  2. Select Issues iconIssues from the menu on the left-hand side.

  3. Select the issue with the report you want to view and share.

  4. Click More vertical icon on the upper-right of the page.

  5. Select File report iconView report. The report opens in a new tab.

  6. Click Link iconShare on the upper-right of the page.

  7. Click Copy content iconCopy to copy a link to the report.

  1. Open the mobile app.

  2. Tap on Issues iconIssues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues iconIssues.

  3. Tap the issue with the report you want to view and share.

  4. In the issue profile, tap More horizontal icon on the upper-right corner.

  5. Select Download iconView report. The report opens in your default browser.

  6. Tap Link iconShare on the upper-right of your screen.

  7. Tap Copy content iconCopy to copy a link to the report.

Disable an issue report link

  1. Log in to the web app.

  2. Select Issues iconIssues from the menu on the left-hand side.

  3. Select an issue.

  4. Click More vertical icon on the upper-right of the page.

  5. Select File report iconView report. The report opens in a new tab.

  6. Click Link iconShare on the upper-right of the page.

  7. Click Disable link.

  1. Open the mobile app.

  2. Tap on Issues iconIssues at the bottom of your screen. If you see Training iconTraining at the bottom of your screen, tap Assets gallery view iconMore and select Issues iconIssues.

  3. Tap the issue with the report you want to view and share.

  4. In the issue profile, tap More horizontal icon on the upper-right corner.

  5. Select Download iconView report. The report opens in your default browser.

  6. Tap Link iconShare on the upper-right of your screen.

  7. Tap Disable link.

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