Que signifie importer des achèvements de cours ?
Ce dont vous aurez besoin
Vous ne pouvez ajouter que 5000 lignes par fichier CSV.
Importer les cours terminés
Les données importées d'achèvement de cours peuvent prendre jusqu'à 2 heures pour se synchroniser avec le tableau de bord de performance. Nous travaillons à réduire ce temps de synchronisation à l'avenir.
Limitations
Les achèvements importés sont marqués à 100 % dans le tableau de bord de performance. Le cours est marqué comme terminé, mais les réponses et les scores des leçons individuelles ne sont pas enregistrés.
Si un cours contient des évaluations pratiques, l'achèvement sera enregistré, mais un PDF de l'évaluation ne sera pas généré.
Si un utilisateur a déjà progressé dans le cours, son achèvement ne sera pas importé et sa progression actuelle restera inchangée.
Les dates de fin doivent être des dates passées ou actuelles. Les dates futures ne sont pas prises en charge.
CSV column headers
Column header | Description |
|---|---|
course_id | The unique identifier of the course in SafetyCulture. You can find this in the course URL or download it usingtype: embedded-entry-inline id: 4fSelY03IxwPIXsi31Gqte. |
user_email | The email address of the user whose course completion you're importing. The user must exist in your organization. |
completion_date | The date and time the course was completed. Use ISO 8601 format, for example |
CSV troubleshooting guide
If there's an error in the CSV you've uploaded, we'll highlight it when you're reviewing your upload. You can refer to the following potential errors for resolutions.
Errors | Resolution |
|---|---|
Missing user email | Enter the email address of the user.The user must exist in your organization. |
Missing course ID | Enter the course ID.You can find this in the course URL or download it usingDownload course IDs. |
Missing completion date | Enter the completion date.Use ISO 8601 format, for example, |
Invalid course ID | Check that the course ID matches an existing course in SafetyCulture. You can download the list of valid course IDs usingtype: embedded-entry-inline id: 4fSelY03IxwPIXsi31Gqte. |
Invalid date format | The completion date must follow ISO 8601 format, for example |
Completion date is in the future | The completion date can't be a future date. Enter a date that has already passed. |
Course not found | Check that the course ID is correct and the course exists in SafetyCulture. |
Course not published | The course must be published before you can import completions.Publish the courseand try again. |
Course title doesn't match | The course title in your CSV doesn't match the actual course title in SafetyCulture. Update it to match exactly. |
User not found | Check that the email address is correct and that the user is active in your organization. |
User not found in Training | The user exists in your organization but hasn't been added to Training. Add the user to Training and try again. |
Processing error | An unexpected error occurred. Try importing again orcontact supportif the issue persists. |
