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Troubleshooting guide

Last updated: November 5, 2025

Contact SafetyCulture Support

Shows how to contact the SafetyCulture Support team from the web app, mobile apps, and our websites.

Chat

  1. Log in to the web app.

  2. Click on the lower-right corner of the page. The chat widget button to contact SafetyCulture Support on the web app.

  3. Click Ask a question to start a new chat, or go to Messages to continue an existing one.

Our friendly AI assistant is here to help all our customers and users. But if you’d like to chat with one of our human agents, just log in to SafetyCulture on either the web or mobile app and start a chat.

Email

Email SafetyCulture Support at support@safetyculture.com, and the team will respond as soon as they are available.

Phone call

To find the best phone number for your region, log in to SafetyCulture to start a chat, and our team will guide you.

Please note that phone support is only available in English.

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