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Manage geofences from the Live map

Learn about geofences in Lone Worker and how to create, edit, and delete them using the Live map via the web app.

What are geofences in Lone Worker?

Geofences in Lone Worker allows you to create areas on the Live map to monitor when a worker enters or exits an area, and start their lone-work jobs. This helps you understand time spent in an area, highlight arrival or departure times for high-risk jobs, and provide proof of attendance when needed. For example, a utilities company can track when technicians arrive at and leave different work areas, confirming service times and supporting worker safety.

Create a polygon geofence for the lone worker feature via the web app.

You can create up to 100 geofences per organization.

Create a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Live map at the top of the page.

  4. Click Geofence on the right-hand side of the page and select .

  5. In the dropdown menu, select the type of geofence you want to create:

    • Map with pinLocation with radius: Click the location on the map or search for an address. Then, enter the radius distance from the center to define the geofence area. Create a geofence with the location's radius via the web app.

    • GeofencePolygon: Click three or more points on the map to draw a polygon. Create a polygon geofence for the lone worker feature via the web app.

  6. Enter the name of your geofence. You can also add a description to describe the purpose of the area.

  7. Assign the color of your geofence.

  8. Click Create at the bottom of the page.

  • For Map with pinLocation with radius geofences, you can set a maximum radius of 3 km or 1.87 mi to ensure precise location-based monitoring.

  • When creating a GeofencePolygon geofence, the maximum number of points allowed is 32.

Edit a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Live map at the top of the page.

  4. Click Geofence on the right-hand side of the screen and select Manage geofences.

  5. Select the geofence you want to edit.

  6. In the side panel, click More horizontal icon and select Pencil iconEdit geofence.

  7. Edit the geofence details accordingly.

  8. Click Save at the bottom of the page.

You can only edit a geofence’s name, description, and color. To change its type, area, or location, you’ll need to create a new geofence.

View a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Select Live map at the top of the page.

  4. Click Geofence on the right-hand side of the screen.

  5. Turn on Show on live map.

  6. Click a geofence to zoom in and see more details about the location.

Viewing GeofencePolygon geofence on the Live map displays only the title and description, while Map with pinLocation with radius geofence displays the title, description, location, and radius.

Delete a geofence

  1. Log in to the web app.

  2. Select Lone Worker iconLone Worker in the sidebar or select it in Assets gallery view iconMore.

  3. Click Live map at the top of the page.

  4. Click Geofence on the right-hand side of the screen and select Manage geofences.

  5. Select the geofence you want to delete from the list.

  6. Click More horizontal icon and select Delete iconDelete geofence.

  7. In the pop-up window, click Delete.

If you have "Lone Worker: Settings" permission, you can also manage geofences from the settings tab.

Frequently asked questions

Geofences use the same time zone and distance settings configured for your organization.

If your organization uses kilometers (km) as the distance metric, the geofence radius is displayed in millimeters (mm). If miles (mi) are used, the radius is displayed in feet (ft).

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