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Lone Worker

Last updated: June 2, 2026

Manage geofences from the Live map

Learn about geofences in Lone Worker and how to create, edit, and delete them using the Live map via the web app.

What are geofences in Lone Worker?

Geofences in Lone Worker allows you to create areas on the Live map to monitor when a worker enters or exits an area, and start their lone-work jobs. This helps you understand time spent in an area, highlight arrival or departure times for high-risk jobs, and provide proof of attendance when needed.
For example, a utilities company can track when technicians arrive at and leave different work areas, confirming service times and supporting worker safety.

Create a polygon geofence for the lone worker feature via the web app.

You can create up to 100 geofences per organization.

Create a geofence

  1. Log in to the web app.

  2. Select Lone Worker in the sidebar or select it in More.

  3. Click Live map at the top of the page.

  4. Click on the right-hand side of the page and select .

  5. In the dropdown menu, select the type of geofence you want to create:

    • Location with radius: Click the location on the map or search for an address. Then, enter the radius distance from the center to define the geofence area. Create a geofence with the location's radius via the web app.

    • Polygon: Click three or more points on the map to draw a polygon. Create a polygon geofence for the lone worker feature via the web app.

  6. Enter the name of your geofence. You can also add a description to describe the purpose of the area.

  7. Assign the color of your geofence.

  8. Click Create at the bottom of the page.

  • For Location with radius geofences, you can set a maximum radius of 3 km or 1.87 mi to ensure precise location-based monitoring.

  • When creating a Polygongeofence, the maximum number of points allowed is 32.

Edit a geofence

  1. Log in to the web app.

  2. Select Lone Worker in the sidebar or select it in More.

  3. Click Live map at the top of the page.

  4. Click on the right-hand side of the screen and select Manage geofences.

  5. Select the geofence you want to edit.

  6. In the side panel, click and select Edit geofence.

  7. Edit the geofence details accordingly.

  8. Click Save at the bottom of the page.

Edit a geofence from the Live map via the web app.

You can only edit a geofence’s name, description, and color. To change its type, area, or location, you’ll need to create a new geofence.

View a geofence

  1. Log in to the web app.

  2. Select Lone Worker in the sidebar or select it in More.

  3. Select Live map at the top of the page.

  4. Click on the right-hand side of the screen.

  5. Turn on Show on live map.

  6. Click a geofence to zoom in and see more details about the location.

View geofences on the live map.

Viewing Polygon geofence on the Live map displays only the title and description, while Location with radius geofence displays the title, description, location, and radius.

Delete a geofence

  1. Log in to the web app.

  2. Select Lone Worker in the sidebar or select it in More.

  3. Click Live map at the top of the page.

  4. Click on the right-hand side of the screen and select Manage geofences.

  5. Select the geofence you want to delete from the list.

  6. Click and select Delete geofence.

  7. In the pop-up window, click Delete.

Delete a geofence from the Live map via the web app.

If you have "Lone Worker: Settings" permission, you can also manage geofences from the settings tab.

Frequently asked questions

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