- Integrations
- Custom integration
- Manage user API tokens in your organization
Manage user API tokens in your organization
Learn how to view and manage user API tokens across your organization via the SafetyCulture web app to maintain security and keep integrations under control.What are user API tokens?
User API tokens are authentication keys tied to individual user accounts. They allow integrations to access SafetyCulture data on behalf of those users, respecting group and site membership permissions. As an administrator, you can view all user API tokens created in your organization and manage them directly. This ensures you maintain security, prevent unauthorized use, and keep integrations running smoothly.
View user API tokens in your organization
Click your organization name on the lower-left corner of the page and select Integrations.
Select API tokens from the tab at the top of the page.
In the "User API tokens" section, view the list of tokens.
Delete a user token in your organization
Click your organization name on the lower-left corner of the page and select Integrations.
Select API tokens from the tab at the top of the page.
In the "User API tokens" section, click Delete next to the user API token.
In the pop-up window, click Delete.
Deleting a user API token will immediately stop any integrations relying on it from working. Make sure to confirm its use before deleting.
Frequently asked questions
Service user API tokens are created for service accounts (non-UI logins) and are not tied to individuals. They are best for long-term integrations that need consistent access, regardless of staff changes.
User API tokens, on the other hand, are tied to individual user accounts and inherit the permissions of that user. They are useful for integrations that require access based on group or site membership but may stop working if the user leaves or permissions change.
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