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Troubleshooting guide

Last updated: October 31, 2024

Clear templates and inspections on the mobile app

Learn how to clear templates and inspections on the mobile app to make sure you are working with the latest updates and changes.

Why clear templates and inspections on the mobile app?

Clearing templates and inspections removes locally stored data on your mobile device and helps make sure you have the latest updates and changes. It is helpful when your organization makes frequent updates, when changes have not appeared on your device, or when you are preparing to work offline and need the correct and most up-to-date versions. It prevents outdated information and keeps your team aligned with the most current versions.

Clear templates and inspections

  1. Open the mobile app.

  2. Tap your user profile icon at the upper-right corner of your screen.

  3. In the pop-up menu, select The settings icon.Settings .

  4. Select Storage from the list of options.

  5. Tap Clear templates and inspections .Please note that templates and inspections locally stored on your device will be cleared and replaced with their latest versions.

  6. In the pop-up window, tap Okay .

Clear templates and inspections via the SafetyCulture mobile app on iOS.

You can also manually sync your mobile app to ensure your templates and inspections are cleared.

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