Why is syncing required for the mobile app?
Syncing must be done on the mobile app to guarantee that the data on your mobile device is aligned with the data on the web app.This ensures that the information you access on your account is always up to date, no matter where you log in from.
Here are a few things to check to guarantee successful syncing:
The SafetyCulture mobile app is up to date.
Your mobile device has an internet connection.
What you'll need
Manually sync the mobile app
Open the mobile app.
Tap Home at the bottom of your screen.
Tap your user profile icon at the upper-right corner of your screen.
In the pop-up menu, tap at the bottom of the screen to start the manual sync.
Wait for the syncing progress bar to complete.
If you have any unsynced data, the app will notify you when you minimize the app to the background, log out, or switch to another organization.
