Last updated:

Start inspections from issues

Learn how to start inspections directly from issues via the web app and the mobile app to easily link inspections and capture the data needed to resolve issues faster.

Why start inspections from issues?

Starting an inspection from an issue helps you capture the information needed to understand and resolve it. You can start an inspection when the issue requires more information or supporting evidence. Select a linked template to start and complete the inspection. The inspection provides a clear trail of documentation and helps your team resolve issues faster.

If you have the "Issues: Settings" permission, you can pre-select up to 25 templates to link to an issue category on the web app. Anyone who then reports an issue related to that category can easily start an inspection using any of the templates you've chosen.

Start an inspection from an issue

  1. Log in to the web app.

  2. Select Issues iconIssues in the sidebar or select it in Assets gallery view iconMore.

  3. Report an issue or select an existing one.

  4. Start an inspection in any of the following ways:

    • Click Expand more iconAdd on the upper-right of the page, and select File iconStart inspection.

    • In Overview tab, scroll down to Inspections and click Plus icon on the upper-right or click Plus iconStart inspection.

    • In Inspections tab, click Plus iconStart inspection.

  5. In the pop-up window, click the dropdown menu and select a linked template or search for one.

  6. Click Start inspection.

  7. Go through the inspection accordingly.

  1. Open the mobile app.

  2. Tap Issues iconIssues in the navigation bar or select it from Assets gallery view iconMore.

  3. Report an issue or tap an existing one.

  4. In Overview tab, tap Plus icon at the lower-right of your screen.

  5. Tap Start inspection.

  6. Select a linked template or search for one.

  7. Go through the inspection accordingly.

Inspections started from issues are only visible to assignees and users with access to the relevant inspections.

Need more help?