View question score trends in Analytics
Learn how to view and interact with your organization's question or item score data in the Analytics feature on the web app.
We currently have a legacy and a new experience with the Analytics feature.
This article covers the legacy Analytics experience. Please ensure you're in the legacy experience by using the toggle on the upper-left of the Analytics page.
What can I see in terms of score trends in Analytics?
Score trends in Analytics shows the scores of each applicable question within each template. This allows you to identify potential low score trends for you to investigate and tackle.
The data shown in Analytics is dependent on the data you have access to in iAuditor. Learn how to give yourself inspection access or assign yourself the "data access" permission for visibility over all templates and inspections in your organization.
You need to have set up scoring in your templates, to capture and track question or item scores in your organization.
View items scores
Select Analytics from the menu on the left-hand side.
Apply your filters and select the Item Scores tab on the top of the page.
On this page, you can see a table listing the templates available to you. Each displaying the total number of inspections conducted, the average score in percentage, and the average inspection duration. If you require the table for reporting purposes, you can export the table as a CSV file by clicking Export on the upper-right of the page and selecting Table as CSV.
Click the template.
On this page, you will see a table listing all questions or items in the selected template. You can learn more about the table and how you can interact with the data it contains below.
This table includes the list of all of the scored questions within the template as well as the sections they are part of. The table by default shows the average score for each question on each day, week, month, quarter, or year, depending on how you've applied your date filter. You can adjust the table to display the minimum or maximum score by clicking the down arrow under SCORE % on the upper-left of the table
If you require the table for reporting purposes, you can export the table as a CSV file by clicking Export on the upper-right of the page and selecting Table as CSV.
Thank you for letting us know.