- Using SafetyCulture
- Issues
- Set up Critical Alerts
Set up Critical Alerts
Learn how to set up Critical Alerts for high-priority issues via the web app.
What are Critical Alerts?
We understand that specific individuals must be notified as soon as a severe issue occurs. With Critical Alerts, you can set up notifications for each issue category to inform individuals of severe incidents, even if their mobile device is muted or has Do Not Disturb mode enabled.
Customize issue email notifications to ensure that you share only the relevant details with specific team members whenever an issue is reported.
If you're not receiving Critical Alert notifications after setting up your notification settings, please check whether push notifications for SafetyCulture are enabled on your mobile device.
Set up Critical Alerts
Select
Issues from the menu on the left-hand side.Select Categories at the top of the page.
Click Edit category on the right-hand side of the category.
Under "Critical Alert notifications", click Edit notifications.
In the side panel, under "Send a notification to", click the dropdown menu and select the users who should be notified for each reported issue from this category accordingly.
Click Save and apply.
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