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Add barcode or QR code scanner questions

Learn how to add barcode or QR code scanner questions via the web app and the mobile app.

How does a barcode or QR code scanner question work?

A barcode or QR code scanner question allows frontline users to quickly and accurately capture information by scanning barcodes or QR codes directly within inspections. Adding these questions to your templates helps your team reduce errors and saves time by eliminating the need for manual data entry with the built-in scanner.

You can only scan barcodes via the mobile app.

What you'll need

Supported codes and response types

Barcode code support

QR codes and the following types of 1D and 2D barcodes can be scanned using our built-in scanner in inspections via the mobile app:

  • EAN-13/UPC-A

  • UPC-E

  • EAN-8

  • Code 128

  • Code 39

  • Interleaved 2 of 5

Response types

  • The following response types support barcode scanning in inspections:

    • Person (title page): Accepts alphanumeric input.

    • Document number (title page): Accepts alphanumeric input.

    • Text answer: Accepts alphanumeric input.

    • Number: Accepts numeric input only.

Published changes made to templates only apply to new inspections moving forward.

Add a barcode or QR code scanner question

  1. Log in to the web app.

  2. Select Templates iconTemplates from the menu on the left-hand side.

  3. Click the template and select Pencil iconEdit template in the side panel.

  4. Add a new question or select an existing one.

  5. Click Expand more icon under the "Type of response" column on the right-hand side and select a supported response type. Add a barcode or QR code scanner question via the web app.

  6. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

  1. Open the mobile app.

  2. Tap Inspections icon mobileInspections at the bottom of your screen.

  3. Select Templates tab at the top of your screen.

  4. Tap the template and select Pencil iconEdit template from the pop-up options.

  5. Add a new question or select an existing one.

  6. Tap Expand more icon below the question label and select a supported response type. Add a barcode or QR code scanner question via the mobile app.

  7. Tap Publish on the upper-right of screen to publish the template. If you're not ready to publish the template, you can go back to the templates list and come back when you're ready.

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