View flagged items in Analytics
Learn how to view and interact with your organization's flagged items data in the Analytics feature on the web app.
We currently have a legacy and a new experience with the Analytics feature.
This article covers the legacy Analytics experience. Please ensure you're in the legacy experience by using the toggle on the upper-left of the Analytics page.
What are flagged items in Analytics?
Flagged items in Analytics will track inspection performance based on the number of items that have been flagged during inspections. This allows you to stay compliant by identifying trends and common issues that may need to be addressed.
The data shown in Analytics is dependent on the data you have access to in SafetyCulture. Learn how to give yourself inspection access or assign yourself the "data access" permission for visibility over all templates and inspections in your organization.
You need to have set up multiple-choice flagged responses in your templates, to be able to capture and track flagged items in your organization.
View flagged items
Select Analytics from the menu on the left-hand side.
Apply your filters and select the Flagged items tab on the top of the page.
On this page, you will see a chart and a table, both showing the flagged items data. You can learn more about the chart and table below, and how you can interact with each.
This chart shows the total number of flagged items each day, week, month, quarter, or year, depending on how you've applied your date period filter.
By default, the chart is visualized as a line chart. But you can convert it to a bar chart by toggling the visualization on the upper-right of the chart.
If you require the chart for reporting purposes, you can export the chart as an image file by clicking Export on the upper-right of the page and selecting Chart as PNG.
View inspections containing flagged items
You can interact with the chart to identify which specific inspections contain flagged items on a day, week, month, quarter, or year, by hovering your cursor over the dot or bar to see the number of flagged items in the pop-up, and clicking VIEW INSPECTIONS. This lists all the inspections within the selected period that contain flagged items, which you can export via the Export option on the upper-right corner of the page.
This table includes details on the template, the items or questions, the total number of answers provided, the total number of flagged responses, and the average percentage of flagged items captured. To help you identify which items require the most attention, the table is sorted from the highest flagged items percentage to the lowest.
If you want to check which specific users have captured flagged items, you can do so by clicking the multiple table columns icon on the upper-right corner of the page to add an additional column, allowing you to divide the table further by inspection author or owner.
If you require the table for reporting purposes, you can export the table as a CSV file by clicking Export on the upper-right of the page and selecting Table as CSV.
View all inspections
If you want to see the total number of inspections, you can do so by clicking either the template title, the total number of answers, or the average percentage of flagged items captured in the table's first row. This lists all the inspections, which you can export via the Export option on the upper-right corner of the page.
View inspections containing flagged items
If you want to see only the inspections that contain flagged items, you can do so by clicking the total number of flagged responses in the table's first row. This lists all the inspections, which you can export via the Export option on the upper-right corner of the page.
View flagged item details
If you want to view the specific details of each flagged item or question, you can do so by clicking the total number of flagged responses for each item row. This not only lists all the inspections that contain flagged responses from the relevant item or question but also shows the flagged response label, as well as any notes and media files that may have been attached to the item in an inspection. You of course, also have the option to export the inspections via the Export option on the upper-right corner of the page.
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