- Administration
- Billing
- Downgrade my organization's Premium Plan
Downgrade my organization's Premium Plan
Learn what happens when you downgrade your organization's Premium Plan to the Free Plan via the web app.What does it mean to downgrade from the Premium Plan?
When you downgrade your organization's Premium Plan, you and your team will no longer have access to any Premium features. However, you can still use SafetyCulture on the Free Plan.
Here’s what to expect when you downgrade:
You won’t be able to conduct inspections using unlimited inspection templates.
If you have more than 10 active users and pending invites, all users, apart from you, will be deactivated.
Any custom access rules applied to templates will be reset, and all users will see the same template list.
You can view your data in Analytics using 3 default dashboards.
However, you can still use some of the Free Plan's features, such as sending a Heads Up to your team, creating actions, or downloading courses from the Library.
If your organization won't be using SafetyCulture for some time, you can consider deactivating your organization instead.
If your organization has a dedicated account manager, contact them to remove full or lite seats, or to deactivate or downgrade your organization.
Downgrade your organization's Premium Plan
Click your organization name on the lower-left corner of the page and select Billing.
Click Downgrade plan on the lower-right of the page.
Click Lose all my Premium features.
Proceed through the survey to share why you're downgrading, then click Next.
Once your organization is downgraded, click Go to Account to continue using SafetyCulture on SafetyCulture Free Plan.
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