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Mit Alleinarbeit loslegen

Entdecken Sie, wie Sie die Alleinarbeiter-Funktion in SafetyCulture einrichten und Ihre Organisation damit loslegen kann.

Was sind Alleinarbeiter in SafetyCulture?

Die Alleinarbeiter-Funktion in SafetyCulture wurde entwickelt, um die Sicherheit und Verwaltung von Alleinarbeitern zu verbessern. Sie bietet eine Echtzeit-Standortverfolgung auf einer Live-Karte, anpassbare Jobtypen und automatisierte Eskalationsabläufe für Warnmeldungen. Sie umfasst auch regelmäßige Check-ins und rechtzeitige Panikmeldungen, die an bestimmte Kontakte gesendet werden, um einen umfassenden Schutz und Überblick zu gewährleisten. Diese Funktion bietet eine effiziente Möglichkeit, Sicherheitsbedenken Rechnung zu tragen und auf sie zu reagieren, und sorgt für die Einhaltung hoher Standards bei der Arbeitssicherheit und Compliance.

Get started as an admin

Create groups

Before configuring Lone Worker settings, start by creating groups representing your organization's different roles. This will help you manage the types of jobs each role can initiate and specify who should be alerted if something goes wrong.

Eine Beispielliste von für die Funktion Alleinarbeiter erstellten Gruppen.

Create job types

Job types are specific tasks that a user can start and complete. Consider creating job types for the various activities that you need to complete. In some cases, the job types you create might correspond with the groups you've created. For example, for an "Electricians" group, you might have an "Electrical Wiring Installation" job type.

As you create a job type, consider the average duration each job can take and the risk level to inform you what to configure for settings like default duration, whether check-in is required, and how long to wait before contacts are alerted automatically.

Ein Beispiel für die Einstellungen eines Jobtyps in der Alleinarbeiterfunktion in der Web-App.

Set up alert escalations

Escalations are settings that determine the job types a group can work on and who will be notified when something goes wrong. Depending on the job types a group works on, you might consider setting up multiple levels of alerting so that if the immediate alert contacts can't be reached, other team members can be notified to offer the worker assistance.

Ein Beispiel für Alarm-Eskalationen für eine Gruppe in der Alleinarbeiter-Funktion in der Web-App.

Wenn Sie automatische Anrufe für die Alarmeskalationen einer Gruppe aktiviert haben, muss jeder Kontakt seine Mobilnummer zu seinem Konto hinzufügen, um Anrufe zu erhalten.

If your organization needs continuous safety monitoring, get in touch to learn about 24/7 monitoring options from our emergency response partners. They can help coordinate contact with workers in distress, escalate to emergency services, and notify designated responders when needed.

Test starting and completing jobs

Now that you've configured the settings for the Lone Worker feature, it's time to test your setup to ensure it's working as expected.

Consider adding yourself to one of the groups that can work on at least one of the job types, then start and complete some jobs for testing. As part of your testing, also try starting a panic to ensure the right people are alerted.

Finally, once you're satisfied with the test results, consider sending a Heads Up to your team members to let them know that they can start jobs using Lone Worker in SafetyCulture.

Get started as a frontline worker

To ensure help is there when you’re needed out on a job, it’s worth checking you have the following options available to you for the Lone Worker feature on the mobile app:

Start lone work option is visible from the Home screen

Make sure the Lone Worker iconAlleinarbeit starten option is visible on the Home screen. Tap Plus filled icon to easily start a lone-work job, ensuring your status is actively monitored throughout your job duration. If you can’t start a job, please contact your administrator for assistance.

"Start lone work" option from the Home screen button on the mobile app.

Job types relevant to you are available

Select the job type that matches your task for accurate tracking and the right safety measures. This will set up periodic check-ins and alert escalations based on the risk level and duration of a job, keeping you monitored while completing a job.

An example of lone worker job types on the mobile app.

Location services and notifications are turned on

Keep location services and notifications turned on for the SafetyCulture app so your real-time location is visible. If you start a panic, alerts are sent immediately to the right people, ensuring a quick response when needed.

If your job is high-risk and you can’t easily take out your mobile device to ask for help when needed, you can pair with a supported Bluetooth device to start panic alerts with a click of a button or turn on fall detection to trigger alerts automatically.

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