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Templates

Last updated: May 25, 2026

Turn note, media, and action on or off

Learn how to display or hide the note, media, and action options via the web app and mobile app to simplify inspections and capture only the most important information.

Why turn note, media, and action on or off?

Turning note, media, and action options on helps teams capture detailed information and gain clearer insights during inspections. For example, if someone finds a broken office monitor, they can leave a note about when it last worked, attach a photo showing the damage, and create an action to request repairs.

However, not all templates need this level of detail. These options can overwhelm users and lead to cluttered or low-quality data. Turning them off can help simplify the interface, reduce unnecessary input, and keep inspectors focused on completing inspections efficiently.

Inspections with customized note, media, and action in templates via the web app.

Turn note, media, and action on

  1. Log in to the web app.

  2. Select Templates in the sidebar or select it in Assets gallery viewMore .

  3. Click a template and select Pencil icon for editingEdit template in the side panel.

  4. Clickon the upper right of the page.

  5. In the side panel, turn on the options you want to display in your inspection.

    • Add a note: Add additional details or instructions.

    • Attach media: Add photos, videos, or files for context, reference, or proof.

    • Create an action: Create actions or link open actions as follow-up tasks.

  6. Clickon the upper-right corner of the side panel.

  7. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the template list and publish the changes when you're ready.

Turn note, media, and action on via the web app.

Even if you turn off note, media, and action, they may still appear during inspections if you've set logic to require them.

Turn note, media, and action off

  1. Log in to the web app.

  2. Select Templates in the sidebar or select it in Assets gallery viewMore .

  3. Click a template and select Pencil icon for editingEdit template in the side panel.

  4. Clickon the upper right of the page.

  5. In the side panel, turn off the options you want to hide in your inspection.

  6. Clickon the upper-right corner of the side panel.

  7. Click Publish on the upper-right of the page to publish the template. If you're not ready to publish the template, you can go back to the template list and publish the changes when you're ready.

Turn note, media, and action off via the web app.

Published changes made to templates only apply to new inspections moving forward.

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