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Last updated: November 6, 2025

View and link open actions in inspections

Learn about open actions and how they help reduce duplicate tasks by linking related actions directly from inspections via the web app and mobile app.

What does it mean to link open actions?

Creating actions while conducting inspections has never been easier, allowing your team to highlight problems that require attention as tasks and resolve them together. However, we understand that team members can sometimes create similar actions that never get completed. With that in mind, you can view and link any open actions created in inspections to reduce duplication and increase the completion rate.

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How do open actions work?

Actions created in previous inspections thatare still in open (unresolved) statuses will appear in your inspection when the following conditions are met:

  • You have access to the previous inspections.

  • Your current inspection uses the same template as the previous inspections.

  • Your current inspection matches the site or asset selected from previous inspections based on the following conditions:

    • If an asset is selected, actions from inspections with the same asset will appear.

    • If no asset is selected but a site is, actions from inspections with the same site will appear.

    • If both are selected, actions are matched by asset only (site is not considered).

On the web app, Open actions will only show if at least one action has been created for the question in another inspection.

View open actions from previous inspections

  1. Log in to the web app.

  2. Start or edit an inspection.

  3. Make sure the site or asset is selected for the inspection.

  4. Click Open actionsto view the list of open actions that have been created in inspections.

  5. You can click each action to view its activities and details.

View open actions via the web app.

  1. Log in to the web app.

  2. Start or edit an inspection.

  3. Make sure the site or asset is selected for the inspection.

  4. Navigate to the question with open actions.

  5. Click Open actions to view the list of open actions that have been created from the question.

  6. Click The link icon.Linkto link an action to the question. Link open actions via the web app.

  7. You can also click each action to view its activity log or update its details.

Linkingopen actions is not available for questions in repeat sections.

  1. Log in to the web app.

  2. Start or edit an inspection.

  3. Make sure the site or asset is selected for the inspection.

  4. Navigate to the question with open actions.

  5. Click Open actionsto view the list of open actions that have been created from the question.

  6. Click The link icon.Unlinkto unlink an action to the question. Unlink actions from inspections via the web app.

  7. You can also click each action to view its activity log or update its details.

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