Gérer les paramètres de notification de votre organisation

Sans contrôle au niveau de l'organisation, les paramètres de notification sont gérés utilisateur par utilisateur, ce qui signifie que des alertes importantes peuvent passer inaperçues, et il n'existe aucun moyen fiable de s'assurer que votre équipe est configurée de manière cohérente. Les paramètres de notification au niveau de l'organisation offrent aux administrateurs un espace unique pour définir les notifications que leur équipe reçoit et comment, sans dépendre des utilisateurs individuels pour configurer leurs propres paramètres, afin de pouvoir :

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The organization-level notification settings are divided into two sections: Channels and Default settings.

Channels controls which notification channels (email, push, and SMS) are available to users across your organization. Turning off a channel removes it immediately for all users, including existing ones. Turning it back on restores it for everyone.

Default settings control the default notification preferences for all users in your organization. They also determine whether users can edit their own settings. When you save changes, only the specific settings you updated are applied to all users, so all other settings remain unchanged.

For example, if you only update Actions notifications, all other notification settings remain untouched for users who have already edited them. Users can adjust their own settings afterwards unless you've enforced them. Enforced settings are applied to all users immediately.

If you're not sure where to start, here are a few common scenarios to help you understand how to make the most of organization-level notification settings.

If you want to prevent users from receiving any notifications, turn off all channels in the Channels section. When all channels are turned off, users will see an empty state in their notification settings on the web app, and an empty state per channel on the mobile app.

If you want to ensure your team receives a consistent set of notifications, configure the notification preferences in the Default settings section and save your changes. Only the settings you actively change will be applied to all users, new and existing. Users can adjust their own settings afterwards if you haven't enforced them.

If you want to ensure specific notifications can't be turned off by users, you can enforce settings at the individual notification level, across an entire feature category, or across all notifications. Enforced settings are applied to all users immediately. If you later remove enforcement, users' previous preferences are not restored, but they can edit their own settings freely again. This is only available to organizations on Offre Enterprise.